Remote VoC & BI Lead: Digital Experience Insights

A leading healthcare provider seeks a Digital Voice of Customer (VoC) Program Leader to manage and advance the VoC strategy. This role focuses on vendor management with Qualtrics, collaborating with various teams to implement effective VoC touchpoints. Ideal candidates have extensive experience in data analysis and project leadership. They will also analyze customer data to improve service and influence business decisions. The position offers a competitive salary range of $117,600 to $161,700 annually, along with significant benefits including medical, dental, and retirement options. #J-18808-Ljbffr