Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Jefferson City, Missouri, United States, 65109
A leading health services provider is seeking a Digital Voice of Customer (VoC) Program Leader & Insights Champion in Jefferson City, Missouri. This role will be responsible for managing the VoC strategy across Digital CW, ensuring alignment with customer experience goals. Candidates should have extensive data analysis experience, project leadership skills, and a background in vendor management, especially with platforms like Qualtrics. A comprehensive benefits package is offered along with competitive compensation ranging from $117,600 to $161,700 annually for this full-time position.
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