Humana Inc
A leading health services company is seeking a Digital Voice of Customer Program Leader & Insights Champion in Augusta, Maine. This role will advance the VoC strategy across Digital CW while managing vendor relationships and collaborating with cross-functional teams. The ideal candidate will have expertise in data analysis and project leadership, coupled with experience in customer experience programs. Competitive salary between $117,600 and $161,700 with additional bonus opportunities and comprehensive benefits.
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