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Humana Inc

Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Austin, Texas, us, 78716

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A healthcare services provider is looking for a Digital Voice of Customer (VoC) Program Leader to oversee the VoC strategy across Digital CW. This role includes vendor management, collaboration with various stakeholders, and ensuring data-driven decision-making across the organization. Ideal candidates will have a strong background in data analysis, communication skills, and project leadership experience. The position is remote, with occasional travel requirements, and offers a competitive salary range of $117,600 - $161,700 per year, plus a bonus incentive plan. #J-18808-Ljbffr