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Humana Inc

Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Trenton, New Jersey, us, 08628

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A healthcare insurance company is seeking a Digital Voice of Customer (VoC) Program Leader to drive the VoC strategy across Digital CW. You will collaborate with stakeholders and manage vendor relationships to enhance customer experience insights. The ideal candidate should have substantial experience in data analysis and project leadership, along with strong communication skills. This full-time position based in New Jersey also offers competitive benefits and a salary ranging from $117,600 to $161,700 per year. #J-18808-Ljbffr