Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Phoenix, Arizona, United States, 85003
A healthcare organization in Arizona is looking for a Digital Voice of Customer Program Leader to own the VoC strategy. You'll advance measurement approaches aligned with customer experience goals and manage the vendor relationship while collaborating cross-functionally. Ideal candidates will have strong data analysis skills, project leadership experience, and a passion for enhancing customer experiences. This role offers a competitive salary of $117,600 - $161,700 per year, plus benefits including medical and retirement plans.
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