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AFLAC, INCORPORATED.

Tech Business Analyst III (Salesforce)

AFLAC, INCORPORATED., Columbus, Georgia, United States, 31900

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Work Designation Depending on your location within the continental US, this role may be

hybrid

or

remote.

If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be

hybrid . This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be

remote . This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

Acting with Integrity

Communicating Effectively

Pursuing Self-Development

Serving Customers

Supporting Change

Supporting Organizational Goals

Working with Diverse Populations

What does it take to be successful in this role?

Technical Use Case Preparation

Technical Requirements Definition

Data Entity-Relationship (ER) Diagramming

Strong analytical and problem-solving skills

Excellent communication and interpersonal abilities

Ability to work in a cross-functional team environment

Detail-oriented with strong organizational skills

Education & Experience Required

Bachelor’s degree in computer science, Business Administration or a related field

Four or more years of relevant business systems analyst or related experience

Advanced database skills with experience using MS Access, SQL knowledge of how relational databases work

Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions

Or an equivalent combination of education and experience

Communicates and presents complex technical concepts simply and effectively to nontechnical team members

Participates in identifying opportunities that impact business strategy and system performance

Works with business stakeholder to gather, document and analyze business requirements

Works with the business and Digital Services to identify inefficiencies in process and recommends s olutions

Conducts systems analysis with a focus on technical process models and use cases

Provides testing support and analysis for resolution

Assesses long term needs, performs gap analysis and makes future state recommendations

Serves as a project team member for projects of simple to moderate scope and complexity

Communicates technical concepts simply and effectively to non-technical team members

Performs other duties as required

Experience & Education Preferred

Experience gathering and writing business requirements and formulating into story writing for developers and QA

Salesforce experience strongly preferred

Total Rewards The salary range for this job is $97,000 - $127,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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