American Airlines
Director, Digital CX & Shopping Experience
American Airlines, Fort Worth, Texas, United States, 76102
A major U.S. airline is seeking a Director, Customer Experience - Digital Selling to lead the team responsible for the Product Management of digital booking paths and ancillary products. The role involves developing product strategies, overseeing product innovation, and collaborating with various departments to enhance customer experience. Candidates should possess a Bachelor's degree and have 7 years of leadership experience. This position is full-time and based in Fort Worth, Texas.
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