American Airlines
Strategic Director: AI-Powered Service Recovery
American Airlines, Fort Worth, Texas, United States, 76102
A major airline company in Fort Worth is seeking a Director of Service Recovery to enhance customer experience through innovative processes. The ideal candidate will lead a team in integrating advanced technologies and managing customer feedback. Applicants should have a Bachelor's degree and 7+ years of leadership experience. The role offers competitive health benefits, travel perks, and a wellness program for employees.
#J-18808-Ljbffr