Director of AI-Driven Service Recovery & Strategy

A leading global airline is looking for a Director of Service Recovery to enhance customer experiences through innovative service strategies. This role involves leading a team to anticipate customer needs, integrate advanced technologies, and implement robust service recovery processes. Ideal candidates should have at least 7 years of leadership experience, with an emphasis on ethical practices and collaboration. Join a company committed to creating an inclusive environment for its diverse workforce, while enjoying extensive travel perks and health benefits. #J-18808-Ljbffr