Robert Half
Patient Access Director | Columbia, MO | $85,000–$105,000 + Bonus DOE | 100% Onsite
Are you a proven leader seeking your next opportunity in patient access management? Our client in Columbia, Missouri is looking for an onsite Patient Access Director who will oversee a high-performing team and optimize patient services across the organization.
Key Responsibilities:
Lead, coach, and develop two direct reports and provide oversight for 38 indirect reports to ensure exceptional patient access operations.
Enhance workflows related to admissions, registration, and insurance authorizations in a dynamic healthcare provider setting.
Apply key performance indicators (KPIs) to monitor, drive, and track team performance and departmental outcomes.
Collaborate cross-functionally with clinical and finance operations to streamline processes and deliver excellent service.
Manage departmental financials, budgets, and projects, identifying opportunities for innovation and improvement.
Maintain compliance with healthcare regulations and internal standards.
Foster team engagement, open communication, and a culture of outstanding customer service.
Qualifications:
Bachelor’s degree or equivalent work experience required.
Minimum 3+ years of proven leadership experience in a healthcare setting.
At least 3+ years of direct Patient Access experience.
Background in healthcare provider finance operations or similar service environment required.
Demonstrated experience leveraging KPIs to drive and measure team and process success.
Solid financial and project management skills with a focus on operational excellence.
Strong communication, organizational, interpersonal, and customer service abilities.
Comfortable working effectively in a fast-paced, change-driven environment.
Must be able to work 100% onsite in Columbia, MO.
Compensation & Benefits:
Competitive base salary of $85,000–$105,000, commensurate with experience, plus bonus eligibility.
Full benefits package and professional development opportunities.
Significant impact and career growth potential within a mission-driven healthcare organization.
Are you ready to lead a vital patient access function and advance your career? Apply today or reach out to our team for a confidential conversation about this opportunity.