Robert Half
Experience Level:
3–5 years The Director of Revenue Cycle is responsible for overseeing and optimizing patient access operations across multiple facilities within a designated region. This role focuses on improving processes, driving operational efficiency, enhancing the patient experience, and ensuring compliance with regulatory guidelines. This is an onsite position and requires regional travel. Pay compensation is $90,000 - $105,000 plus bonus.
Key Responsibilities Customer Focus:
Deliver exceptional experiences for patients, clients, and team members by understanding needs and exceeding expectations. Innovation:
Foster a culture of creativity and continuous improvement by embracing new technologies and ideas. Operational Excellence:
Consistently achieve high performance standards and deliver outstanding results. Leadership & Decision-Making:
Make informed decisions by analyzing multiple sources of information, weighing alternatives, and communicating effectively to teams. Talent Development:
Coach and empower team members, provide feedback, and support career growth to build a strong leadership pipeline. Delegation:
Assign responsibilities effectively while maintaining accountability for outcomes. Executive Communication:
Communicate clearly and persuasively to engage and influence stakeholders. Team Leadership:
Inspire and guide teams toward shared goals through collaboration and relationship-building. Program/Project Management:
Oversee projects from inception to completion, ensuring resource optimization and budget adherence. Operational Oversight:
Provide vision and leadership for patient access teams across all entry points, building strong relationships with facility leaders. Organizational Structure:
Establish clear accountabilities, delegate duties appropriately, and promote collaboration across departments. Employee Engagement:
Implement communication strategies that foster engagement, productivity, and morale. Ensure staff development through regular assessments and training opportunities. Recruitment & Training:
Direct hiring and training for leadership and patient access staff. Budget Management:
Manage financial resources effectively. Other Duties:
Perform additional responsibilities as needed.
Qualifications Bachelor’s degree or equivalent work experience 3-5+ years of leadership experience 3-5+ years of patient access experience Background in healthcare provider finance operations or similar service environment Proven ability to use KPIs to monitor and improve team performance Financial and project management experience Strong communication, organizational, interpersonal, and customer service skills Ability to thrive in a fast-paced environment
Certifications CRCR certification required within 9 months of hire CHAM preferred
3–5 years The Director of Revenue Cycle is responsible for overseeing and optimizing patient access operations across multiple facilities within a designated region. This role focuses on improving processes, driving operational efficiency, enhancing the patient experience, and ensuring compliance with regulatory guidelines. This is an onsite position and requires regional travel. Pay compensation is $90,000 - $105,000 plus bonus.
Key Responsibilities Customer Focus:
Deliver exceptional experiences for patients, clients, and team members by understanding needs and exceeding expectations. Innovation:
Foster a culture of creativity and continuous improvement by embracing new technologies and ideas. Operational Excellence:
Consistently achieve high performance standards and deliver outstanding results. Leadership & Decision-Making:
Make informed decisions by analyzing multiple sources of information, weighing alternatives, and communicating effectively to teams. Talent Development:
Coach and empower team members, provide feedback, and support career growth to build a strong leadership pipeline. Delegation:
Assign responsibilities effectively while maintaining accountability for outcomes. Executive Communication:
Communicate clearly and persuasively to engage and influence stakeholders. Team Leadership:
Inspire and guide teams toward shared goals through collaboration and relationship-building. Program/Project Management:
Oversee projects from inception to completion, ensuring resource optimization and budget adherence. Operational Oversight:
Provide vision and leadership for patient access teams across all entry points, building strong relationships with facility leaders. Organizational Structure:
Establish clear accountabilities, delegate duties appropriately, and promote collaboration across departments. Employee Engagement:
Implement communication strategies that foster engagement, productivity, and morale. Ensure staff development through regular assessments and training opportunities. Recruitment & Training:
Direct hiring and training for leadership and patient access staff. Budget Management:
Manage financial resources effectively. Other Duties:
Perform additional responsibilities as needed.
Qualifications Bachelor’s degree or equivalent work experience 3-5+ years of leadership experience 3-5+ years of patient access experience Background in healthcare provider finance operations or similar service environment Proven ability to use KPIs to monitor and improve team performance Financial and project management experience Strong communication, organizational, interpersonal, and customer service skills Ability to thrive in a fast-paced environment
Certifications CRCR certification required within 9 months of hire CHAM preferred