Kelly
Customer Service Representative II
Sierra Vista, AZ, US Office High School or equivalent Full Time, Temporary Experienced (Non-Manager) On-site Government and Public Sector First Shift (Day) Finding a job that fits your lifestyle shouldn't be difficult. That's where Kelly Services comes in! We're seeking Customer Service Representatives to join our team at one of the largest public agencies in the area. Take a closer look below and discover how this opportunity could be a perfect fit for you. Why you should apply to be a Customer Service Representative? Here are the details. Description: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Provide services such as license, registration, title, permit, or eligibility information. Check to ensure that appropriate changes are made to resolve issues, keep records of interactions, resolve service or billing complaints, complete contract forms, refer complaints for further review, and handle billing and payments. Additional responsibilities include handling money receipts, preparing deposits, and using discretion while handling sensitive customer situations, with an emphasis on excellent communication and record-keeping skills. Requirements: HS Diploma or GED Follows established guidelines Solving difficult customer service complaints/problems Customer service experience Bilingual preferred What happens next? Once you apply, you'll move forward to the next steps if your skills and experience align with the role. Even if this position doesn't work out, you'll remain in our networkgiving you access to future opportunities across Kelly. Helping you discover what's next in your career is what we're all about. Apply today!
Sierra Vista, AZ, US Office High School or equivalent Full Time, Temporary Experienced (Non-Manager) On-site Government and Public Sector First Shift (Day) Finding a job that fits your lifestyle shouldn't be difficult. That's where Kelly Services comes in! We're seeking Customer Service Representatives to join our team at one of the largest public agencies in the area. Take a closer look below and discover how this opportunity could be a perfect fit for you. Why you should apply to be a Customer Service Representative? Here are the details. Description: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Provide services such as license, registration, title, permit, or eligibility information. Check to ensure that appropriate changes are made to resolve issues, keep records of interactions, resolve service or billing complaints, complete contract forms, refer complaints for further review, and handle billing and payments. Additional responsibilities include handling money receipts, preparing deposits, and using discretion while handling sensitive customer situations, with an emphasis on excellent communication and record-keeping skills. Requirements: HS Diploma or GED Follows established guidelines Solving difficult customer service complaints/problems Customer service experience Bilingual preferred What happens next? Once you apply, you'll move forward to the next steps if your skills and experience align with the role. Even if this position doesn't work out, you'll remain in our networkgiving you access to future opportunities across Kelly. Helping you discover what's next in your career is what we're all about. Apply today!