Remote Jobs
Customer Service Representative - Remote
Remote Jobs, Milwaukee, Wisconsin, United States, 53244
Employer Industry: Healthcare Administration
Why consider this job opportunity
Salary up to $21.00 per hour
Competitive benefits package, including health insurance, 401k with company match, paid time off, and paid holidays
Fully remote role, offering flexibility in work location
Supportive, close-knit team environment
Opportunity to gain meaningful experience in healthcare administration
Leadership that invests in your success and professional growth
What to Expect (Job Responsibilities)
Handle inbound and outbound provider calls and emails
Resolve bill-related questions and gather required information
Deliver clear, professional, and empathetic customer service
Document interactions accurately in CRM systems
Follow established SOPs, call handling, and escalation procedures
What is Required (Qualifications)
Minimum of 3 years of customer service experience
Required call center experience
Strong communication and professional phone presence
Ability to multitask across systems while on live calls
Detail-oriented with strong documentation skills
How to Stand Out (Preferred Qualifications)
Experience in healthcare, medical billing, or group health
Calm, empathetic, and solutions-focused under pressure
Typing speed of 40+ WPM
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $21.00 per hour
Competitive benefits package, including health insurance, 401k with company match, paid time off, and paid holidays
Fully remote role, offering flexibility in work location
Supportive, close-knit team environment
Opportunity to gain meaningful experience in healthcare administration
Leadership that invests in your success and professional growth
What to Expect (Job Responsibilities)
Handle inbound and outbound provider calls and emails
Resolve bill-related questions and gather required information
Deliver clear, professional, and empathetic customer service
Document interactions accurately in CRM systems
Follow established SOPs, call handling, and escalation procedures
What is Required (Qualifications)
Minimum of 3 years of customer service experience
Required call center experience
Strong communication and professional phone presence
Ability to multitask across systems while on live calls
Detail-oriented with strong documentation skills
How to Stand Out (Preferred Qualifications)
Experience in healthcare, medical billing, or group health
Calm, empathetic, and solutions-focused under pressure
Typing speed of 40+ WPM
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr