Sjccjax
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Membership Director San Jose Country Club – Jacksonville, Florida Position Summary
The Membership Director at San Jose Country Club is a senior leadership role responsible for driving the growth, retention, and long-term vitality of the Club’s membership while protecting its traditions, culture, and exclusivity. This position serves as the primary steward of the membership experience—from first inquiry through long-term engagement—and acts as a key connector between prospective members, current members, Club leadership, committees, and staff.
The Membership Director develops and executes data-driven recruitment and retention strategies, oversees all membership communications and processes, manages the membership pipeline and database, and plays a critical role in shaping the overall member experience in coordination with Club operations, events, food & beverage, golf, and governance initiatives.
Key Responsibilities Strategy, Growth & Planning
Develop and execute comprehensive, data-driven strategies for membership recruitment, retention, and engagement aligned with the Club’s long-term Strategic Plan and financial goals.
Monitor and manage membership levels, category mix, waitlists, attrition trends, and initiation fee positioning.
Collaborate with senior leadership and the Board on membership policies, category structures, and long-range planning tied to capital
initiatives and facility enhancements.
Serve as a key advisor to leadership on market conditions, competitive positioning, and membership demand.
Membership Recruitment & Sales
Market the value, culture, and experiences of San Jose Country Club to qualified prospects.
Cultivate member referrals and ambassador-driven recruitment.
Manage the full membership sales cycle including tours, interviews, applications, and onboarding.
Retention, Engagement & Member Experience
Proactively engage members to strengthen satisfaction and loyalty.
Partner with committees and department heads to enhance programming and events.
Oversee new member onboarding and integration.
Curate and communicate the San Jose Country Club story through thoughtful marketing, member referrals, and experiential
touchpoints that reflect the Club’s culture, amenities, and long-term vision.
Operations & Administration
Oversee membership databases and communications.
Manage the membership department budget.
Ensure compliance with bylaws and governance standards.
Data Analysis & Reporting
Track and analyze recruitment, attrition, and engagement metrics.
Prepare reports for senior management and the Board.
Leadership & Collaboration
Lead and mentor membership staff.
Work cross-functionally to ensure a consistent member experience.
Qualifications & Skills
Bachelor’s degree preferred.
Experience in membership, hospitality, or sales leadership.
Strong interpersonal, analytical, and leadership skills.
Experience managing budgets and teams.
What Success Looks Like
Sustainable membership growth.
High member satisfaction and retention.
Strong data-driven governance support.
#J-18808-Ljbffr
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Membership Director San Jose Country Club – Jacksonville, Florida Position Summary
The Membership Director at San Jose Country Club is a senior leadership role responsible for driving the growth, retention, and long-term vitality of the Club’s membership while protecting its traditions, culture, and exclusivity. This position serves as the primary steward of the membership experience—from first inquiry through long-term engagement—and acts as a key connector between prospective members, current members, Club leadership, committees, and staff.
The Membership Director develops and executes data-driven recruitment and retention strategies, oversees all membership communications and processes, manages the membership pipeline and database, and plays a critical role in shaping the overall member experience in coordination with Club operations, events, food & beverage, golf, and governance initiatives.
Key Responsibilities Strategy, Growth & Planning
Develop and execute comprehensive, data-driven strategies for membership recruitment, retention, and engagement aligned with the Club’s long-term Strategic Plan and financial goals.
Monitor and manage membership levels, category mix, waitlists, attrition trends, and initiation fee positioning.
Collaborate with senior leadership and the Board on membership policies, category structures, and long-range planning tied to capital
initiatives and facility enhancements.
Serve as a key advisor to leadership on market conditions, competitive positioning, and membership demand.
Membership Recruitment & Sales
Market the value, culture, and experiences of San Jose Country Club to qualified prospects.
Cultivate member referrals and ambassador-driven recruitment.
Manage the full membership sales cycle including tours, interviews, applications, and onboarding.
Retention, Engagement & Member Experience
Proactively engage members to strengthen satisfaction and loyalty.
Partner with committees and department heads to enhance programming and events.
Oversee new member onboarding and integration.
Curate and communicate the San Jose Country Club story through thoughtful marketing, member referrals, and experiential
touchpoints that reflect the Club’s culture, amenities, and long-term vision.
Operations & Administration
Oversee membership databases and communications.
Manage the membership department budget.
Ensure compliance with bylaws and governance standards.
Data Analysis & Reporting
Track and analyze recruitment, attrition, and engagement metrics.
Prepare reports for senior management and the Board.
Leadership & Collaboration
Lead and mentor membership staff.
Work cross-functionally to ensure a consistent member experience.
Qualifications & Skills
Bachelor’s degree preferred.
Experience in membership, hospitality, or sales leadership.
Strong interpersonal, analytical, and leadership skills.
Experience managing budgets and teams.
What Success Looks Like
Sustainable membership growth.
High member satisfaction and retention.
Strong data-driven governance support.
#J-18808-Ljbffr