People First Service Center
REGULATORY SPECIALIST II - 64080942
People First Service Center, Tallahassee, Florida, us, 32318
Requisition No: 867861
Agency: Department of Health
Working Title: REGULATORY SPECIALIST II - 64080942
Bureau of Health Care Practitioner Regulation
Board of Medicine
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.
Incumbents in Regulatory Specialist II positions, which are office-based, will make an immediate and meaningful impact in the lives of Floridians. They perform duties that guarantee qualified health care professionals can work in the state and provide all Floridians with access to the health care they need to lead healthier lives. By increasing the number of licensed health care professionals in the state, incumbents also support those currently working in health care professions who are so critical in our current and any future public health emergency.
Your Specific Responsibilities
The incumbent will serve as the Team Lead for the Board of Medicine and reports to and assists the Regulatory Supervisor in performing Team Lead duties and tasks. The incumbent in this position will perform professional and regulatory activities for the Board of Medicine. The employee will exercise independent judgment and initiative in carrying out assignments to completion. The work is performed under the supervision of a Regulatory Supervisor and is reviewed for accuracy and completion by periodic review of work products and day‑to‑day observation of the employee’s work habits. During the presence and in the absence of the Regulatory Supervisor, the team lead will conduct error reporting, train incoming team members, and execute quality control activities for the board office. The Team Lead will also review initial and/or renewal applications to determine eligibility for registration or licensure; evaluate their qualifications and licensure criteria in accordance with the laws and rules. Respond to telephonic and written inquiries concerning licensure requirements that require in‑depth knowledge of the laws and rules and the ability to clearly communicate this information to the public verbally and in writing. Maintain the filing system for the professions, including applications, correspondence, requirements for other states, and general files. Perform other related work including the processing of other unit profession applications as required to maintain an efficient office that responds promptly to the needs of the licensees, applicants, the legislature, and other areas of the Department and to the public. Independently review and evaluate transcripts, degrees, and other educational materials of individuals trained in the United States or foreign countries to determine eligibility for certification and licensure in a specific profession in accordance with Florida statutory and Board requirements. Enter and maintain accurate data and upload documentation on licensees and the status of initial and/or renewal applications and licensure in relevant electronic databases. Respond directly and in a timely fashion via writing, online chat, or over the phone to public inquiries on licensure status, deficiencies, and requirements; relevant statutes or applicable board rules; and technical issues regarding the licensure process. Conduct research into educational materials, Florida Statutes, Board rules, and other relevant items to make decisions on whether individuals meet the accreditation standards for the requested license or certification. Establish and maintain a paper and/or electronic filing system of all documentation and communication received from those applying for licensure in assigned profession(s). Support supervisors by preparing agenda materials for Board/Committee meetings and attending said meetings when needed. Summarize and prepare initial and/or renewal application files and supporting documentation for review by Board members. Perform other related work as required to maintain an efficient office that responds promptly to the needs of licensees, applicants, consumers, the legislature, and other areas of the Department, including training new employees and assisting with office phone coverage. Run reports daily to ensure the office is performing efficiently and meeting statutory deadlines. Review other team members’ work for accuracy. Required Knowledge, Skills, and Abilities
Ability to communicate effectively and professionally in writing and verbally. Ability to exercise independent judgment and initiative in carrying out assignments. Ability to learn, understand, and apply Florida Statutes, rules, policies, and procedures for licensing. Ability to plan, organize, and coordinate work activities to meet strict deadlines. Ability to concentrate, provide great attention to detail, and maintain a pre‑approved work schedule. Ability to work independently and establish and maintain dependable, effective working relationships with others. Ability to learn and utilize job‑specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers. Knowledge and proficiency of Microsoft Office software and in using Windows‑based computers. Qualifications
Preference will be given to those who meet the following minimum requirements: High School Diploma or equivalent and 2 years’ experience that includes data entry, document preparation, computer software use, evaluating legal documents or evaluating for compliance with regulations, customer service, or handling sensitive information. College education can substitute for the required experience on a year‑for‑year basis. Florida Department of Health Mission, Vision, and Values
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision:
To be the Healthiest State in the Nation. Values: I
Innovation: We search for creative solutions and manage resources wisely. C
Collaboration: We use teamwork to achieve common goals & solve problems. A
Accountability: We perform with integrity & respect. R
Responsiveness: We achieve our mission by serving our customers & engaging our partners. E
Excellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work
Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at 4042 Bald Cypress Way. This is a fully on‑site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option. The Benefits of Working for the State of Florida
Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and People First Service Center (1-877-562-7287) in advance to allow sufficient time to provide the accommodation. Veterans’ Preference
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Florida has the third largest population of veterans in the nation. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department’s VALOR program, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. Contact: People First Service Center at (877) 562‑7287 Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern time.
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The incumbent will serve as the Team Lead for the Board of Medicine and reports to and assists the Regulatory Supervisor in performing Team Lead duties and tasks. The incumbent in this position will perform professional and regulatory activities for the Board of Medicine. The employee will exercise independent judgment and initiative in carrying out assignments to completion. The work is performed under the supervision of a Regulatory Supervisor and is reviewed for accuracy and completion by periodic review of work products and day‑to‑day observation of the employee’s work habits. During the presence and in the absence of the Regulatory Supervisor, the team lead will conduct error reporting, train incoming team members, and execute quality control activities for the board office. The Team Lead will also review initial and/or renewal applications to determine eligibility for registration or licensure; evaluate their qualifications and licensure criteria in accordance with the laws and rules. Respond to telephonic and written inquiries concerning licensure requirements that require in‑depth knowledge of the laws and rules and the ability to clearly communicate this information to the public verbally and in writing. Maintain the filing system for the professions, including applications, correspondence, requirements for other states, and general files. Perform other related work including the processing of other unit profession applications as required to maintain an efficient office that responds promptly to the needs of the licensees, applicants, the legislature, and other areas of the Department and to the public. Independently review and evaluate transcripts, degrees, and other educational materials of individuals trained in the United States or foreign countries to determine eligibility for certification and licensure in a specific profession in accordance with Florida statutory and Board requirements. Enter and maintain accurate data and upload documentation on licensees and the status of initial and/or renewal applications and licensure in relevant electronic databases. Respond directly and in a timely fashion via writing, online chat, or over the phone to public inquiries on licensure status, deficiencies, and requirements; relevant statutes or applicable board rules; and technical issues regarding the licensure process. Conduct research into educational materials, Florida Statutes, Board rules, and other relevant items to make decisions on whether individuals meet the accreditation standards for the requested license or certification. Establish and maintain a paper and/or electronic filing system of all documentation and communication received from those applying for licensure in assigned profession(s). Support supervisors by preparing agenda materials for Board/Committee meetings and attending said meetings when needed. Summarize and prepare initial and/or renewal application files and supporting documentation for review by Board members. Perform other related work as required to maintain an efficient office that responds promptly to the needs of licensees, applicants, consumers, the legislature, and other areas of the Department, including training new employees and assisting with office phone coverage. Run reports daily to ensure the office is performing efficiently and meeting statutory deadlines. Review other team members’ work for accuracy. Required Knowledge, Skills, and Abilities
Ability to communicate effectively and professionally in writing and verbally. Ability to exercise independent judgment and initiative in carrying out assignments. Ability to learn, understand, and apply Florida Statutes, rules, policies, and procedures for licensing. Ability to plan, organize, and coordinate work activities to meet strict deadlines. Ability to concentrate, provide great attention to detail, and maintain a pre‑approved work schedule. Ability to work independently and establish and maintain dependable, effective working relationships with others. Ability to learn and utilize job‑specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers. Knowledge and proficiency of Microsoft Office software and in using Windows‑based computers. Qualifications
Preference will be given to those who meet the following minimum requirements: High School Diploma or equivalent and 2 years’ experience that includes data entry, document preparation, computer software use, evaluating legal documents or evaluating for compliance with regulations, customer service, or handling sensitive information. College education can substitute for the required experience on a year‑for‑year basis. Florida Department of Health Mission, Vision, and Values
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision:
To be the Healthiest State in the Nation. Values: I
Innovation: We search for creative solutions and manage resources wisely. C
Collaboration: We use teamwork to achieve common goals & solve problems. A
Accountability: We perform with integrity & respect. R
Responsiveness: We achieve our mission by serving our customers & engaging our partners. E
Excellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work
Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at 4042 Bald Cypress Way. This is a fully on‑site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option. The Benefits of Working for the State of Florida
Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and People First Service Center (1-877-562-7287) in advance to allow sufficient time to provide the accommodation. Veterans’ Preference
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Florida has the third largest population of veterans in the nation. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department’s VALOR program, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. Contact: People First Service Center at (877) 562‑7287 Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern time.
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