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Tommy John

Enterprise Systems Administrator

Tommy John, New York, New York, us, 10261

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COMPANY OVERVIEW From the first‑ever patented undershirt to distraction‑free underwear and essentials, Tommy John has been redefining confidence through comfort since 2008. Driven by innovation and obsessing over every detail, pushing the boundaries of contemporary apparel through fabric, fit, feel, and function. Tommy John has spent the past decade making the online and in‑store shopping experience more comfortable. We are constantly on a mission to add smart, innovative, and fun‑loving team members. Our HQ Office is in Downtown Manhattan, and our teams are on‑site 3 days per week (Tuesdays, Wednesdays, and Thursdays).

POSITION OVERVIEW Reporting to the Director, Enterprise Systems, the Enterprise Systems Administrator will work with business stakeholders across the organization to capture requirements, analyze processes, and develop solutions. They will serve as an Administrator and/or assistant to multiple software systems, including but not limited to the ERP, PLM, EDI, and order management platforms. They will be a key contributor to multiple integration projects and new platform implementations.

PRIMARY RESPONSIBILITIES

Responsible for implementing, configuring, and maintaining systems and infrastructure that support our enterprise environment

Provide a bridge between business and technical teams to ensure requirements are fully captured and understood by all stakeholders.

Day‑to‑day administrative duties for enterprise systems; account maintenance, user management & training, technical support, data integrity, and process improvement.

Play a key role in upcoming cross‑system integration projects

Responsible for maintaining technical documentation for each system and cross‑system integrations.

Proactively analyze and document business processes, highlighting gaps between current and desired functionality between cross‑functional teams.

Manage daily requests from multiple departments about multiple systems

Provide regular updates on project milestones, risks, and dependencies.

Work closely on ERP functions with Operations & Finance departments

Work closely on PLM functions with Merchandising & Product Design departments

QUALIFICATIONS, SKILLS, & EXPERIENCE

Bachelor’s Degree in a related field and/or relevant work experience

3+ years of NetSuite ERP Administrative experience

3+ years of project management experience

Product Lifecycle Management (PLM) and Electronic Data Interchange (EDI) experience preferred.

Familiarity with API Integration, Celigo, etc.

Proven expertise in interacting with users at all levels and of different backgrounds (technical and non‑technical)

Proven evidence of documenting and analyzing complex business processes

Must be a “self‑starter” with an inquisitive mind, attention to detail, and strong problem‑solving skills

Familiarity with the fashion/apparel industry preferred

Demonstrates alignment with TJ core values: Humble, Adaptable, Mindful, GSD 2.0, & Curious

Ability to be on‑site in our HQ Office in Lower Manhattan 3 days per week

Salary Range: $115,000 - $125,000

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