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Customer Relations Representative - State Farm Agent Team Member

State Farm Agent, Cincinnati, OH, United States


Customer Relations Representative – State Farm Agent Team Member Join the State Farm Agent team as a Customer Relations Representative!

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If so, this role may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Benefits

401(k)

401(k) matching

Paid time off

Responsibilities

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Maintain a strong work ethic with a total commitment to success each and every day.

Perks

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Valuable experience

Growth potential / opportunity for advancement within the agency

Requirements

Excellent interpersonal skills Excellent communication skills – written verbal, and listening

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and their employees are not employees of State Farm.

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