Monstera Talent
Customer Service Representative - Fort Worth, TX
Monstera Talent, Fort Worth, Texas, United States, 76102
Customer Service Representative Fort Worth, TX
A growing customer-focused business is currently being represented in the search for one Customer Service Representative to support face-to-face interactions with customers in an on-site environment.
This role is centered on providing a positive customer experience through clear communication, problem-solving, and consistent support. It suits someone who enjoys helping people, staying organised, and representing a business in a professional, approachable way.
About the Role The Customer Service Representative acts as a key point of contact for customers, assisting with questions, explaining services, and ensuring interactions are handled smoothly from start to finish. Rather than working behind a phone or screen, this position focuses on in-person support and real conversations.
The role requires attention to detail, strong communication skills, and the ability to remain calm and helpful in a busy environment.
What You’ll Be Doing
Assisting customers with questions, requests, or general enquiries
Providing clear, accurate information about services or processes
Resolving basic issues and escalating where appropriate
Ensuring customers feel supported and informed throughout their interaction
Maintaining a professional, friendly presence at all times
Working closely with the wider team to ensure smooth daily operations
Training & Support Full training is provided to ensure confidence in the role, with ongoing support available as responsibilities grow. The focus is on building strong communication skills, product knowledge, and customer care standards.
Pay Paid weekly. Compensation includes a base level of pay with additional performance-related incentives available depending on the role structure.
Final Note This opportunity is ideal for someone who takes pride in helping others and wants to build experience in customer service through hands‑on, in‑person interaction within a structured team environment.
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This role is centered on providing a positive customer experience through clear communication, problem-solving, and consistent support. It suits someone who enjoys helping people, staying organised, and representing a business in a professional, approachable way.
About the Role The Customer Service Representative acts as a key point of contact for customers, assisting with questions, explaining services, and ensuring interactions are handled smoothly from start to finish. Rather than working behind a phone or screen, this position focuses on in-person support and real conversations.
The role requires attention to detail, strong communication skills, and the ability to remain calm and helpful in a busy environment.
What You’ll Be Doing
Assisting customers with questions, requests, or general enquiries
Providing clear, accurate information about services or processes
Resolving basic issues and escalating where appropriate
Ensuring customers feel supported and informed throughout their interaction
Maintaining a professional, friendly presence at all times
Working closely with the wider team to ensure smooth daily operations
Training & Support Full training is provided to ensure confidence in the role, with ongoing support available as responsibilities grow. The focus is on building strong communication skills, product knowledge, and customer care standards.
Pay Paid weekly. Compensation includes a base level of pay with additional performance-related incentives available depending on the role structure.
Final Note This opportunity is ideal for someone who takes pride in helping others and wants to build experience in customer service through hands‑on, in‑person interaction within a structured team environment.
#J-18808-Ljbffr