LEGA-NOVA GROUP INC
Benefits
Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development We are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and deliver a positive customer experience while representing the company professionally. Key Responsibilities
Respond to customer inquiries via phone, email, chat, or in person Provide accurate information about products and services Resolve customer complaints and issues in a timely manner Maintain detailed and accurate customer records Follow company policies and customer service procedures Collaborate with team members to improve service quality Meet performance and customer satisfaction targets Qualifications & Skills
High school diploma or equivalent (Bachelor’s degree is a plus) Previous customer service or call center experience preferred Strong communication and listening skills Ability to remain calm and professional under pressure Basic computer skills and familiarity with CRM systems Problem-solving mindset and positive attitude What We Offer
Competitive salary and performance incentives Training and ongoing support Career growth and advancement opportunities Supportive and inclusive work environment
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Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development We are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and deliver a positive customer experience while representing the company professionally. Key Responsibilities
Respond to customer inquiries via phone, email, chat, or in person Provide accurate information about products and services Resolve customer complaints and issues in a timely manner Maintain detailed and accurate customer records Follow company policies and customer service procedures Collaborate with team members to improve service quality Meet performance and customer satisfaction targets Qualifications & Skills
High school diploma or equivalent (Bachelor’s degree is a plus) Previous customer service or call center experience preferred Strong communication and listening skills Ability to remain calm and professional under pressure Basic computer skills and familiarity with CRM systems Problem-solving mindset and positive attitude What We Offer
Competitive salary and performance incentives Training and ongoing support Career growth and advancement opportunities Supportive and inclusive work environment
#J-18808-Ljbffr