Firstsource
Collections Representative - Full-Time
Location: Colorado Springs, CO
Company: Firstsource
Pay: $18.00 per hour (bi-weekly pay)
Start Date: Monday, February 2nd
About the Role If you have experience in collections, call centers, or customer service, this is an excellent opportunity to advance your career. Join a supportive, team-oriented environment where your success is valued.
As a
Collections Representative , you will work with early-stage, first-party accounts on behalf of a major U.S. bank. Your goal will be to help customers resolve account issues and find the right payment solutions.
Key Responsibilities
Contact customers to discuss and resolve delinquent accounts
Negotiate payment arrangements and offer financial solutions
Maintain accurate account documentation and records
Deliver professional and positive customer experiences
Meet and exceed performance metrics and compliance standards
Work Schedule
Training:
9:00 AM - 6:00 PM M-F (2 weeks, paid, full-time)
Regular Schedule:
10:00 AM - 7:00 PM, Tuesday-Friday & Saturday 7:00 AM-3:30 PM
Days Off:
Sunday & Monday
What We Offer
$18.00 per hour, paid bi-weekly
Medical, dental, and vision insurance
401(k) plan
Paid Time Off (PTO) and sick leave
Career growth and advancement opportunities
Supportive, team-driven work environment
Requirements
High school diploma or GED
Minimum of 6 months of customer service, sales, or collections experience
Strong communication, negotiation, and problem-solving skills
Reliable work history and professional attitude
Basic computer proficiency and accurate typing skills
Ability to maintain confidentiality and compliance standards
Why Join Firstsource? At Firstsource, we’re committed to helping our employees grow. Whether you’re building experience, developing leadership skills, or seeking long-term career stability, you’ll find the support and training you need to succeed.
How to Apply Apply directly through this Indeed posting. A recruiter will reach out to qualified applicants. Application Deadline:
Monday, January 26th
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
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About the Role If you have experience in collections, call centers, or customer service, this is an excellent opportunity to advance your career. Join a supportive, team-oriented environment where your success is valued.
As a
Collections Representative , you will work with early-stage, first-party accounts on behalf of a major U.S. bank. Your goal will be to help customers resolve account issues and find the right payment solutions.
Key Responsibilities
Contact customers to discuss and resolve delinquent accounts
Negotiate payment arrangements and offer financial solutions
Maintain accurate account documentation and records
Deliver professional and positive customer experiences
Meet and exceed performance metrics and compliance standards
Work Schedule
Training:
9:00 AM - 6:00 PM M-F (2 weeks, paid, full-time)
Regular Schedule:
10:00 AM - 7:00 PM, Tuesday-Friday & Saturday 7:00 AM-3:30 PM
Days Off:
Sunday & Monday
What We Offer
$18.00 per hour, paid bi-weekly
Medical, dental, and vision insurance
401(k) plan
Paid Time Off (PTO) and sick leave
Career growth and advancement opportunities
Supportive, team-driven work environment
Requirements
High school diploma or GED
Minimum of 6 months of customer service, sales, or collections experience
Strong communication, negotiation, and problem-solving skills
Reliable work history and professional attitude
Basic computer proficiency and accurate typing skills
Ability to maintain confidentiality and compliance standards
Why Join Firstsource? At Firstsource, we’re committed to helping our employees grow. Whether you’re building experience, developing leadership skills, or seeking long-term career stability, you’ll find the support and training you need to succeed.
How to Apply Apply directly through this Indeed posting. A recruiter will reach out to qualified applicants. Application Deadline:
Monday, January 26th
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
#J-18808-Ljbffr