Firstsource
Collection Representative
Account Representative
Full-Time Company: Firstsource Advantage Location: Amherst, NY Pay: $19.00/hour with a Monthly Bonus Structure Start Date: Monday, January 26th Schedule: Training: Monday to Friday, 8am-5pm Work Hours: Monday to Friday, 8am-8pm M-TH & 8am-5pm F 2 Days out of your work week, you will work till 8pm. The other 3 days will be day shift. About the Opportunity
Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job
it's a chance to build a stable, rewarding career in a supportive and fast-paced environment. What You'll Do
Engage with customers to understand their financial situations and recommend appropriate payment solutions Handle inbound and outbound calls professionally and empathetically Work with compliance in mind by following federal and state regulations Meet performance goals related to call quality, resolutions, and collections metrics What We're Looking For
High school diploma or GED required At least 6 months of customer service or sales experience Stable work history and a professional demeanor Strong communication, problem-solving, and computer skills Ability to manage confidential information with care and discretion Reliable, self-motivated, and goal-oriented Why Join Firstsource?
Career Advancement: We promote from within and support your growth Meaningful Work: Help customers take control of their financial future Team-Oriented Culture: Be part of a collaborative and supportive team Skill Development: Learn and grow with hands-on experience in collections and customer service Benefits (Eligible After 90 Days)
Medical, Dental, and Vision Insurance 401(k) Retirement Plan with matching Paid Training Monthly Incentives and Recognition Programs PTO Take the Next Step in Your Career Apply today to join Firstsource Advantage and start building a future you're proud of.
Account Representative
Full-Time Company: Firstsource Advantage Location: Amherst, NY Pay: $19.00/hour with a Monthly Bonus Structure Start Date: Monday, January 26th Schedule: Training: Monday to Friday, 8am-5pm Work Hours: Monday to Friday, 8am-8pm M-TH & 8am-5pm F 2 Days out of your work week, you will work till 8pm. The other 3 days will be day shift. About the Opportunity
Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job
it's a chance to build a stable, rewarding career in a supportive and fast-paced environment. What You'll Do
Engage with customers to understand their financial situations and recommend appropriate payment solutions Handle inbound and outbound calls professionally and empathetically Work with compliance in mind by following federal and state regulations Meet performance goals related to call quality, resolutions, and collections metrics What We're Looking For
High school diploma or GED required At least 6 months of customer service or sales experience Stable work history and a professional demeanor Strong communication, problem-solving, and computer skills Ability to manage confidential information with care and discretion Reliable, self-motivated, and goal-oriented Why Join Firstsource?
Career Advancement: We promote from within and support your growth Meaningful Work: Help customers take control of their financial future Team-Oriented Culture: Be part of a collaborative and supportive team Skill Development: Learn and grow with hands-on experience in collections and customer service Benefits (Eligible After 90 Days)
Medical, Dental, and Vision Insurance 401(k) Retirement Plan with matching Paid Training Monthly Incentives and Recognition Programs PTO Take the Next Step in Your Career Apply today to join Firstsource Advantage and start building a future you're proud of.