Mobile Auto Solutions, LLC
Company: Gerber Collision & Glass
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1,000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The Regional Director of Operations (RDO) supports the Regional Vice President with division strategy and achieving divisional goals. The RDO works closely with Finance and HR teams, champions continuous improvement initiatives, and enhances operational efficiency and effectiveness. The RDO leads and manages the Continuous Improvement and Client Performance Managers in a Region.
Key Job Responsibilities People:
Collaborate with HR to support workforce planning, recruitment, and employee development.
Partner with Finance and HR teams to plan and facilitate regional business review meetings and monitor execution and results of action plans.
Assist the Regional Vice President in developing and implementing division strategies and goals.
Identify and implement process improvements to enhance productivity and efficiency while keeping team members motivated and effectively engaged.
Analyze operational data and provide regular performance reports to the Regional Vice President to track employee performance.
Safety:
Reinforce company safety programs and ensure safety of all employees through a clean and safe working environment by meeting company compliance standards, including the use of personal protective equipment.
Monitor all safety programs and related reporting to guide leaders on best practices to eliminate safety issues in the region.
Ensure facilities and equipment are in good working order and ready to meet production demands.
Customer Service:
Lead and manage Regional Client Performance Manager.
Assist with strategic projects, participate in Continuous Improvement initiatives led by the Store Operations team.
Actively engage with the Continuous Improvement team to improve employee and business performance and ensure operational consistency.
Partner with regional leaders to assist with the service excellence culture and build plans to deliver consistent execution of the WOW (Wow Operating Way) in all locations. Monitor evaluation processes for shop performance to ensure teams follow standard operating processes.
Partner with Regional leaders and the Performance Manager to set regional goals for meeting Client Performance Goals.
Growth:
Lead and manage Continuous Improvement Manager (CIM) for regional operations.
Lead initiatives focused on continuous improvement, utilizing methodologies such as Lean and WOW Operating Way.
Assist the RVP in developing and implementing division strategies and goals.
Contribute insights to enhance operational effectiveness and align with corporate objectives.
Assist RVP in overseeing daily operations, ensuring compliance with company policies and operational standards.
Partner with Finance to develop budgets, monitor financial performance, and drive cost-effective practices.
Foster a culture of innovation and operational excellence across the region.
Serve as a primary contact for operational matters within the region.
Education and/or Experience Required
Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
7+ years of experience in operations management, with a focus on multi-site leadership.
Required Skills/Abilities
Proven track record of driving operational performance and achieving strategic objectives.
Strong financial acumen and experience managing budgets.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$117,000 - $160,000.00
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We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The Regional Director of Operations (RDO) supports the Regional Vice President with division strategy and achieving divisional goals. The RDO works closely with Finance and HR teams, champions continuous improvement initiatives, and enhances operational efficiency and effectiveness. The RDO leads and manages the Continuous Improvement and Client Performance Managers in a Region.
Key Job Responsibilities People:
Collaborate with HR to support workforce planning, recruitment, and employee development.
Partner with Finance and HR teams to plan and facilitate regional business review meetings and monitor execution and results of action plans.
Assist the Regional Vice President in developing and implementing division strategies and goals.
Identify and implement process improvements to enhance productivity and efficiency while keeping team members motivated and effectively engaged.
Analyze operational data and provide regular performance reports to the Regional Vice President to track employee performance.
Safety:
Reinforce company safety programs and ensure safety of all employees through a clean and safe working environment by meeting company compliance standards, including the use of personal protective equipment.
Monitor all safety programs and related reporting to guide leaders on best practices to eliminate safety issues in the region.
Ensure facilities and equipment are in good working order and ready to meet production demands.
Customer Service:
Lead and manage Regional Client Performance Manager.
Assist with strategic projects, participate in Continuous Improvement initiatives led by the Store Operations team.
Actively engage with the Continuous Improvement team to improve employee and business performance and ensure operational consistency.
Partner with regional leaders to assist with the service excellence culture and build plans to deliver consistent execution of the WOW (Wow Operating Way) in all locations. Monitor evaluation processes for shop performance to ensure teams follow standard operating processes.
Partner with Regional leaders and the Performance Manager to set regional goals for meeting Client Performance Goals.
Growth:
Lead and manage Continuous Improvement Manager (CIM) for regional operations.
Lead initiatives focused on continuous improvement, utilizing methodologies such as Lean and WOW Operating Way.
Assist the RVP in developing and implementing division strategies and goals.
Contribute insights to enhance operational effectiveness and align with corporate objectives.
Assist RVP in overseeing daily operations, ensuring compliance with company policies and operational standards.
Partner with Finance to develop budgets, monitor financial performance, and drive cost-effective practices.
Foster a culture of innovation and operational excellence across the region.
Serve as a primary contact for operational matters within the region.
Education and/or Experience Required
Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
7+ years of experience in operations management, with a focus on multi-site leadership.
Required Skills/Abilities
Proven track record of driving operational performance and achieving strategic objectives.
Strong financial acumen and experience managing budgets.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$117,000 - $160,000.00
#J-18808-Ljbffr