JCC Greater Boston
Program Director - Family Engagement and Jewish Life
JCC Greater Boston, Newton Center, Massachusetts, United States
Under the direction of the AVP of Family Engagement & Jewish Life (FEJL), the Program Director (PD) is a critical leadership role responsible for fostering meaningful connections for young families and strengthening the organization’s presence and impact across the Greater Boston community. Primarily responsible for developing and implementing a strategic vision that delivers high‑quality, accessible, welcoming, and enriching programs for families with children ages 0–8 throughout Greater Boston. This role leads the strategy for designing effective sustainable programs that align with organizational goals and community needs, and oversees all family programming, the PJ Library and Welcome Baby programs to ensure alignment and collaboration across family engagement initiatives. Directly managing a team of managers, part‑time engagement coordinators, program planners and managers, and Welcome Baby visitors, this position provides leadership, guidance, and support to ensure best practices in program development, implementation, and community relations. In addition to strategic and managerial responsibilities, this role includes some hands‑on and logistical support to ensure program success, and to expand outreach across the Greater Boston Jewish community.
JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values – Belonging, Joyfulness, Collaboration, and Transformation – which resonate with many who do not identify as Jewish.
Primary responsibilities include, but are not limited to:
Strategy Leadership
Create the strategic vision of the JCC’s family engagement work.
Provide leadership and guidance to ensure best practices, creative strategic program development, and effective program implementation and management.
Identify and build community relationships that create effective partnerships for sustainable programming.
Lead, design, create and implement programs that provide high quality, accessible, welcoming and enriching programs for families.
Perform regular data analysis for effective resource allocation: collect and analyze data to make informed decisions about program development, location, content and age demographics.
Use data effectively to identify trends, inform strategy and demonstrate benefits to JCCGB staff, funders and partners.
Lead strategy for continuous growth and improvements aligned with JCC culture and objectives.
Programming Development
Maintain, manage and build mutually beneficial partnerships that align with JCC and FEJL values and lead to effective sustainable community programming; oversee program budget, developing and managing the operating budgets for family engagement programs and Welcome Baby, and processing all purchasing for budget lines aligned with protocols.
Plan and implement effective community outreach; build and maintain community outreach resource library.
Foster relationship and networking for sustainable ongoing and creative program development.
Operations Management
Manage and ensure proper procedures for use of JCC credit card, adhering to deadlines for monthly statements.
Ensure proper use of Asana, Teams and Slack for the engagement team in accordance with JCC protocol.
Ensure systems for effective operations and workflows.
Work closely with Marketing to ensure effective promotional strategy across geographies.
Develop creative ways to market our programming both internally and externally.
Manage and oversee program submissions and deadlines for marketing.
Programmatic Support and Outreach
Serve in‑person as a welcoming ambassador for JCC Greater Boston; lead by example and work towards developing relationships within the Family Engagement Program team, JCCGB and across the Greater Boston Jewish community.
Work with stakeholders and partners to agree to a pluralistic and inclusive approach, embodying JCC Core values in all programming and communications and using diplomacy to redirect and realign to JCC Core values when necessary.
Attend and support the implementation of in‑person program events; support program managers as needed, including with transportation of materials.
Support program managers with program logistical issues as needed.
Standard Staff Expectations
Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected.
Support JCC Greater Boston’s mission, vision, and values, including through personal role modeling.
Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department.
Other activities as required.
Supervisory Responsibilities
Recruit, hire and onboard staff to FEJL’s vision, mission, values and operational strategy.
Develop program goals, events, calendar and staffing plan, in consultation with staff, that responds to areas of need and/or density and that meet the changing needs of families.
Identify key areas of growth and create individual staff goals for the year to update periodically and align with the expectations of JCC Performance Management program.
Oversee key areas of staff growth, progress of goals, and write and conduct performance reviews aligned with JCC standards and the expectations of JCC Performance Management program.
Uphold the policies of the organization and align work with the overall mission, vision and strategic objectives of the JCC; report to the AVP of FEJL with any related issues.
Submit payroll in a timely fashion.
Create/facilitate an environment where employees can achieve individual goals, support department goals and work well together.
Conduct regular supervisory meetings to provide on‑going guidance, direction and supervision to facilitate achievement of individual and team goals.
This is a great chance to join JCC Greater Boston's respected and valued, people‑oriented workplace of diverse community services providers, which is rapidly growing!
This full‑time, salaried position offers a comprehensive benefits package, a supportive work environment with a hybrid work option for some administrative duties, and a competitive starting salary range of $75,000 - $85,000 annually.
Annually, the salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.
About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work‑life balance, we encourage you to explore becoming part of the JCC team!
The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.
JCC Greater Boston is an equal‑opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.
Education and Experience Requires a Bachelor’s Degree in Liberal Arts or related field, and 5 years experience in program development, working with families and managing staff. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria.
Skills and Abilities
Have exceptional relationship‑building skills and the ability to develop meaningful connections with families, children, staff and community members.
Must have strong computer skills: proficiency in Microsoft Outlook, Word, Excel.
Must have strong computer skills: social media literacy, proficiency in Microsoft Outlook, Word, Excel.
Be a strong communicator (listening, written and verbal) with outstanding customer service skills.
Have solid project management abilities.
Be highly organized and process‑oriented.
Ability to think and plan strategically, as well as to provide in‑person tactical support as required.
Knowledge and familiarity with Jewish life, culture, community, tradition and pluralistic approaches required.
Physical Requirements This position requires regular weekend work. Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing 30–40 pounds (program supplies). Able to sit and kneel if necessary; stand for up to 3 hours, help with physical set up and break down at programs. Must have transportation and be able to help transport, load and unload program supplies to/from event sites. Able to staff approximately 2 weekend programs per month. In‑person office presence at least 3 days per week depending on program schedule, not including staffing programs on occasional weekends.
ADA Statement Individuals must possess the criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.
Benefits
Competitive cost‑sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance / LTD Coverage
Generous paid time off supporting a quality work‑life balance
Tax‑deferred 403(b) retirement savings plan
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program
JCCGB Perks
Use of the Fitness Center at Leventhal‑Sidman
Access to group fitness classes, Arts & Culture adult programming at member rates
Discounts on a variety of JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after‑school program
Discounted JCCGB camp tuition
A Great Place to Work
Supportive colleagues
Team camaraderie
How managers treat employees
Individual autonomy
Understanding of how work contributes to and impacts others
Pride in working for the JCC
Program and service quality
Holding ourselves accountable
Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.
#J-18808-Ljbffr
JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values – Belonging, Joyfulness, Collaboration, and Transformation – which resonate with many who do not identify as Jewish.
Primary responsibilities include, but are not limited to:
Strategy Leadership
Create the strategic vision of the JCC’s family engagement work.
Provide leadership and guidance to ensure best practices, creative strategic program development, and effective program implementation and management.
Identify and build community relationships that create effective partnerships for sustainable programming.
Lead, design, create and implement programs that provide high quality, accessible, welcoming and enriching programs for families.
Perform regular data analysis for effective resource allocation: collect and analyze data to make informed decisions about program development, location, content and age demographics.
Use data effectively to identify trends, inform strategy and demonstrate benefits to JCCGB staff, funders and partners.
Lead strategy for continuous growth and improvements aligned with JCC culture and objectives.
Programming Development
Maintain, manage and build mutually beneficial partnerships that align with JCC and FEJL values and lead to effective sustainable community programming; oversee program budget, developing and managing the operating budgets for family engagement programs and Welcome Baby, and processing all purchasing for budget lines aligned with protocols.
Plan and implement effective community outreach; build and maintain community outreach resource library.
Foster relationship and networking for sustainable ongoing and creative program development.
Operations Management
Manage and ensure proper procedures for use of JCC credit card, adhering to deadlines for monthly statements.
Ensure proper use of Asana, Teams and Slack for the engagement team in accordance with JCC protocol.
Ensure systems for effective operations and workflows.
Work closely with Marketing to ensure effective promotional strategy across geographies.
Develop creative ways to market our programming both internally and externally.
Manage and oversee program submissions and deadlines for marketing.
Programmatic Support and Outreach
Serve in‑person as a welcoming ambassador for JCC Greater Boston; lead by example and work towards developing relationships within the Family Engagement Program team, JCCGB and across the Greater Boston Jewish community.
Work with stakeholders and partners to agree to a pluralistic and inclusive approach, embodying JCC Core values in all programming and communications and using diplomacy to redirect and realign to JCC Core values when necessary.
Attend and support the implementation of in‑person program events; support program managers as needed, including with transportation of materials.
Support program managers with program logistical issues as needed.
Standard Staff Expectations
Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected.
Support JCC Greater Boston’s mission, vision, and values, including through personal role modeling.
Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department.
Other activities as required.
Supervisory Responsibilities
Recruit, hire and onboard staff to FEJL’s vision, mission, values and operational strategy.
Develop program goals, events, calendar and staffing plan, in consultation with staff, that responds to areas of need and/or density and that meet the changing needs of families.
Identify key areas of growth and create individual staff goals for the year to update periodically and align with the expectations of JCC Performance Management program.
Oversee key areas of staff growth, progress of goals, and write and conduct performance reviews aligned with JCC standards and the expectations of JCC Performance Management program.
Uphold the policies of the organization and align work with the overall mission, vision and strategic objectives of the JCC; report to the AVP of FEJL with any related issues.
Submit payroll in a timely fashion.
Create/facilitate an environment where employees can achieve individual goals, support department goals and work well together.
Conduct regular supervisory meetings to provide on‑going guidance, direction and supervision to facilitate achievement of individual and team goals.
This is a great chance to join JCC Greater Boston's respected and valued, people‑oriented workplace of diverse community services providers, which is rapidly growing!
This full‑time, salaried position offers a comprehensive benefits package, a supportive work environment with a hybrid work option for some administrative duties, and a competitive starting salary range of $75,000 - $85,000 annually.
Annually, the salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.
About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work‑life balance, we encourage you to explore becoming part of the JCC team!
The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.
JCC Greater Boston is an equal‑opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.
Education and Experience Requires a Bachelor’s Degree in Liberal Arts or related field, and 5 years experience in program development, working with families and managing staff. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria.
Skills and Abilities
Have exceptional relationship‑building skills and the ability to develop meaningful connections with families, children, staff and community members.
Must have strong computer skills: proficiency in Microsoft Outlook, Word, Excel.
Must have strong computer skills: social media literacy, proficiency in Microsoft Outlook, Word, Excel.
Be a strong communicator (listening, written and verbal) with outstanding customer service skills.
Have solid project management abilities.
Be highly organized and process‑oriented.
Ability to think and plan strategically, as well as to provide in‑person tactical support as required.
Knowledge and familiarity with Jewish life, culture, community, tradition and pluralistic approaches required.
Physical Requirements This position requires regular weekend work. Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing 30–40 pounds (program supplies). Able to sit and kneel if necessary; stand for up to 3 hours, help with physical set up and break down at programs. Must have transportation and be able to help transport, load and unload program supplies to/from event sites. Able to staff approximately 2 weekend programs per month. In‑person office presence at least 3 days per week depending on program schedule, not including staffing programs on occasional weekends.
ADA Statement Individuals must possess the criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.
Benefits
Competitive cost‑sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance / LTD Coverage
Generous paid time off supporting a quality work‑life balance
Tax‑deferred 403(b) retirement savings plan
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program
JCCGB Perks
Use of the Fitness Center at Leventhal‑Sidman
Access to group fitness classes, Arts & Culture adult programming at member rates
Discounts on a variety of JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after‑school program
Discounted JCCGB camp tuition
A Great Place to Work
Supportive colleagues
Team camaraderie
How managers treat employees
Individual autonomy
Understanding of how work contributes to and impacts others
Pride in working for the JCC
Program and service quality
Holding ourselves accountable
Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.
#J-18808-Ljbffr