Sheppard Pratt Health System
Senior Director of HR Operations
Sheppard Pratt Health System, Towson, Maryland, United States, 21286
Job Category:
Professional & Management/Non-Clinical Prof Requisition Number:
SENIO010932 Posted: January 14, 2026 Full-Time Salary Range: $155,838.18 USD to $256,830.91 USD Locations
Showing 1 location Towson - Dulaney Center Towson, MD 21286, USA Description
Responsibilities
Leads and develops a high-performing HR Operations team, providing coaching, mentorship, and ongoing professional development. Provides oversight and governance for all HR functions to ensure alignment with organizational strategy, regulatory requirements, and operational standards. Partners with Employee Relations, Talent Acquisition, Total Rewards, and Organizational Development to ensure alignment across HR functions. Serves as a strategic advisor to senior leadership on workforce compliance, operational efficiency, and risk mitigation. Develops and manages budgets related to HR operations and compliance initiatives. HR Operations & Process Excellence
Leads continuous improvement initiatives to streamline HR processes, reduce administrative burden, and enhance the employee experience. Oversees data integrity, reporting, and analytics for HR operational functions. Collaborates with HRIS and IT to optimize systems, workflows, and reporting tools. Manages vendor relationships related to HR operations functions (leave administration, WC, service center tools, etc.). Provides strategic direction and operational oversight for the HR Service Center, ensuring timely, accurate, and high-quality service delivery to employees and managers. Optimizes service workflows, case management practices, and service-level metrics. Implements technology enhancements and knowledge management tools to improve HR accessibility and efficiency. Ensures consistent interpretation and administration of HR policies across the organization. HR Compliance and Regulatory Oversight
Serves as the primary HR compliance leader ensuring alignment with all applicable federal, state, and local employment laws. Maintains readiness and ensures compliance with external regulatory bodies including MSDE, Joint Commission, CARF, and the Office of Health Care Quality (OHCQ). Oversees HR participation in audits, surveys, and accreditation activities. Develops, implements, and monitors HR policies, processes, and documentation that meet regulatory standards. Identifies compliance risks and leads corrective actionraises or improvement plans. Partners with Legal, Risk, and Operations leaders to mitigate workforce-related compliance issues. Leave Management
Oversees administration of all leave programs including FMLA, ADA/reasonable accommodations, paid leave, unpaid leave, and organizational leave policies. Ensures accurate leave tracking, compliance with legal requirements, and effective return-to-work processes. Monitors program trends, escalations, and operational impacts; recommends program improvements. Leads the organization’s workers’ compensation program including claim management, reporting, and coordination with insurance partners. Partners with occupational health services to support safe return-to-work processes expressive injury prevention initiatives, and employee health requirements. \ maikutlo"," greed??.. this #J-18808-Ljbffr
Professional & Management/Non-Clinical Prof Requisition Number:
SENIO010932 Posted: January 14, 2026 Full-Time Salary Range: $155,838.18 USD to $256,830.91 USD Locations
Showing 1 location Towson - Dulaney Center Towson, MD 21286, USA Description
Responsibilities
Leads and develops a high-performing HR Operations team, providing coaching, mentorship, and ongoing professional development. Provides oversight and governance for all HR functions to ensure alignment with organizational strategy, regulatory requirements, and operational standards. Partners with Employee Relations, Talent Acquisition, Total Rewards, and Organizational Development to ensure alignment across HR functions. Serves as a strategic advisor to senior leadership on workforce compliance, operational efficiency, and risk mitigation. Develops and manages budgets related to HR operations and compliance initiatives. HR Operations & Process Excellence
Leads continuous improvement initiatives to streamline HR processes, reduce administrative burden, and enhance the employee experience. Oversees data integrity, reporting, and analytics for HR operational functions. Collaborates with HRIS and IT to optimize systems, workflows, and reporting tools. Manages vendor relationships related to HR operations functions (leave administration, WC, service center tools, etc.). Provides strategic direction and operational oversight for the HR Service Center, ensuring timely, accurate, and high-quality service delivery to employees and managers. Optimizes service workflows, case management practices, and service-level metrics. Implements technology enhancements and knowledge management tools to improve HR accessibility and efficiency. Ensures consistent interpretation and administration of HR policies across the organization. HR Compliance and Regulatory Oversight
Serves as the primary HR compliance leader ensuring alignment with all applicable federal, state, and local employment laws. Maintains readiness and ensures compliance with external regulatory bodies including MSDE, Joint Commission, CARF, and the Office of Health Care Quality (OHCQ). Oversees HR participation in audits, surveys, and accreditation activities. Develops, implements, and monitors HR policies, processes, and documentation that meet regulatory standards. Identifies compliance risks and leads corrective actionraises or improvement plans. Partners with Legal, Risk, and Operations leaders to mitigate workforce-related compliance issues. Leave Management
Oversees administration of all leave programs including FMLA, ADA/reasonable accommodations, paid leave, unpaid leave, and organizational leave policies. Ensures accurate leave tracking, compliance with legal requirements, and effective return-to-work processes. Monitors program trends, escalations, and operational impacts; recommends program improvements. Leads the organization’s workers’ compensation program including claim management, reporting, and coordination with insurance partners. Partners with occupational health services to support safe return-to-work processes expressive injury prevention initiatives, and employee health requirements. \ maikutlo"," greed??.. this #J-18808-Ljbffr