Versace
This range is provided by Versace. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $110,000.00/yr - $120,000.00/yr
Direct message the job poster from Versace
Human Resources Business Partner at Versace General
Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
Partner with manager to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed…)
In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always‑on” approach to their experience with Versace
With direction from retail leadership and manager, generate and propose action plans per boutique
Coordinate development initiatives across retail & digital channels and touch points
Articulate best practices sharing in these regions
Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
Technical Responsibilities
Coordinate monthly Clienteling App training schedules for retail teams
Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
Support retail network with business critical requests and supplying client lists
Oversee all administrative Clienteling app requests
Compile data quality reports and distribute amongst the retail network
Experience & Key Competencies
5+ years of work experience in CRM/Clienteling
Experience within the luxury and/or fashion environment preferred
Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
A passionate, energetic team‑oriented individual with strong analytical, interpersonal, creative and leadership skills
Strong oral and written communication and presentation skills
Generous PTO & Holiday Schedule
Summer Fridays
Exclusive Employee Sales
401k Match
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Analyst
Industries Retail Apparel and Fashion
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. M/D/F/V
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Base pay range $110,000.00/yr - $120,000.00/yr
Direct message the job poster from Versace
Human Resources Business Partner at Versace General
Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
Partner with manager to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed…)
In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always‑on” approach to their experience with Versace
With direction from retail leadership and manager, generate and propose action plans per boutique
Coordinate development initiatives across retail & digital channels and touch points
Articulate best practices sharing in these regions
Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
Technical Responsibilities
Coordinate monthly Clienteling App training schedules for retail teams
Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
Support retail network with business critical requests and supplying client lists
Oversee all administrative Clienteling app requests
Compile data quality reports and distribute amongst the retail network
Experience & Key Competencies
5+ years of work experience in CRM/Clienteling
Experience within the luxury and/or fashion environment preferred
Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
A passionate, energetic team‑oriented individual with strong analytical, interpersonal, creative and leadership skills
Strong oral and written communication and presentation skills
Generous PTO & Holiday Schedule
Summer Fridays
Exclusive Employee Sales
401k Match
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Analyst
Industries Retail Apparel and Fashion
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. M/D/F/V
#J-18808-Ljbffr