Deputy Director of Operations

divh2Deputy Director Of Operations/h2pUnder the supervision of the Director of Operations the Deputy Director of Operations provides administrative support to facilitate the efficient functioning of the organization. This position involves analyzing services and operations, interpreting complex rules and regulations, and maintaining knowledge of organizational priorities. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment./ppSalary: Commensurate with education and experience/ph3Minimum Qualifications/h3ulliBachelors degree in public administration, Business Administration, Management, Finance, or closely related discipline plus three years of professional level experience in operations, administration, or management; or an equivalent combination of education and experience, substituting one additional year of professional or technical experience for each year of the required education./liliExperience working within a governmental, regulatory, or highly structured environment./liliKnowledge of public sector financial administration or management./li/ulh3Preferred Qualifications/h3ulliExperience in government software, such as Munis and Stage 50 Accounting Software/liliExperience working within a governmental, regulatory, or highly structured environment/liliKnowledge of public sector financial practices, procurement processes, and contract administration/liliAbility to analyze operational and financial data/liliExperience with budget development, monitoring, and fiscal controls/liliDemonstrated financial management experience, including managing and maintaining balance sheets./li/ulh3Essential Functions/h3h3Knowledge and Skills/h3ulliExcellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders./liliProficient in Microsoft Office Suite and other relevant software applications./liliExcellent analytical skills with the ability to interpret and apply complex information./liliAbility to analyze and assess services and operations for quality, efficiency, and effectiveness, and to make recommendations for improvements./liliAbility to interpret and apply complex rules, regulations, policies, and procedures. Ability to abstract and present significant facts from data./liliKnowledge of organization, workflow, staffing, forms, and procedures./liliKnowledge of the Board of Commissioners roles and priorities./liliStrong organizational skills with attention to detail and accuracy./liliAbility to prioritize tasks effectively and work efficiently in a fast-paced environment./liliAbility to work independently with minimal supervision and as part of a team./liliDemonstrated commitment to maintaining confidentiality and handling sensitive information with discretion./liliAdherence to ethical standards and professionalism in all interactions and duties/li/ulh3Office Coordination and Administrative Support:/h3ulliCoordinate office activities to ensure efficient operations of the Cleveland County Board of Commissioners office./liliPerform a full range of administrative duties, including typing, filing, and managing correspondence./liliSchedule and organize meetings, appointments, and events for Commissioners./liliPrepare and maintain office records, reports, and correspondence related to the Commissioners area of responsibility./liliAssist with special projects and initiatives as assigned by Commissioners./li/ulh3Communication and Correspondence Management:/h3ulliDraft and proofread correspondence, reports, and other documents for accuracy and clarity./liliManage incoming and outgoing communications, including emails, phone calls, and mail./liliServe as a point of contact for inquiries from the public, stakeholders, and other County departments./li/ulh3Records Management and Documentation:/h3ulliMaintain organized filing systems for easy retrieval of documents and records./liliEnsure confidentiality and security of sensitive information and records./liliUpdate and maintain databases and spreadsheets as needed for tracking purposes./li/ulh3Essential Competencies/h3ullistrongEffective Communication:/strong Clearly and concisely expresses ideas, actively listens, and demonstrates understanding. Adapts communication style to fit audience and situation./lilistrongExceptional Customer Service:/strong Goes the extra mile to deliver outstanding service. Maintains a positive and helpful attitude, using appropriate language, tone, and behavior to positively represent the County and leave a favorable impression./lilistrongTeam Collaboration:/strong Works effectively with others towards shared goals, displaying open-mindedness, respect, and responsiveness to diverse ideas and perspectives. Shares knowledge and experience, committed to achieving team objectives, and understands the value of collaborative efforts for success./lilistrongKnowledge of technology and ability to use it to maximize efficiency and services:/strong Tech-savvy with proficiency in software, hardware, and relevant technological tools. Quickly adapt to emerging technologies. Identifies opportunities to utilize technology for process optimization, task automation, and enhancing customer experiences./lilistrongThrives in fast-paced environments:/strong Works well under pressure, stays calm and focused, prioritizes tasks, and adapts to changing circumstances while maintaining professionalism./lilistrongPossess strong analytical and problem solving skills:/strong Accurately interprets instructions and guidelines, analyzes complex situations, identifies key issues, patterns, and connections, and develops logical solutions. Proficient in critical thinking, anticipating potential problems, and innovatively addressing them./lilistrongDemonstrate excellent planning and organizational skills:/strong Show strong planning and organizational abilities, including setting clear objectives, breaking down tasks into manageable steps, delegating when needed, and consistently meeting deadlines. Also adept at adapting to changing circumstances by developing contingency plans./li/ulh3Physical Demands and Working Conditions/h3ulliWork is typically performed in a climate-controlled office setting with exposure to moderate noise. While performing the duties of the job, employees are frequently required to talk, stand, and walk. This position requires extended periods of sitting and daily use of computers and . Must be able to remain in a stationary position 75% of the time./liliAbility to stand, reach, and bend 50% of the time./liliOperates a computer and other office productivity machinery, such as a calculator, copy machine/printer, office telephone 75% of the time./liliAscends/descends stairs 25% of the time./liliCommunicate with others accurately and effectively 100% of the time./liliAbility to lift 25 lb./li/ulh3Benefits Highlights/h3pCleveland County is proud to provide a comprehensive benefits package designed to support our employees and their dependents. Our benefits include:/pulliSeveral health, dental, and vision options for both employees and employees + dependents./lili14 paid Holidays, 15 days of Vacation, and 15 days of Sick Leave per year./liliRetirement Savings Plans./li/ulpCleveland County provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Cleveland County complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./p/div