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CRH

Customer Service Representative

CRH, Longwood, Florida, United States, 32750

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divh2Customer Service Representative/h2pLongwood, FL, US, 32750 Coastal/ppOldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn

Garden mulches and landscape features, and Techniseal sands and sealant technologies./ph3Job Summary/h3pThe individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed./ph3Job Responsibilities/h3pReceive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations/ppProvide information about products and generate price quotations and generate sales orders in a timely manner/ppRefer to product catalogs and specification guides to determine related product uses and applications/ppProvide support to outside sales force/ppReview job plans and bidding documents for quotes and developing project summaries for outside sales personnel/ppInvestigate and research all customer inquiries and concerns and follow-up promptly with the customer/ppHelp customers with design ideas/problems; provide customer feedback to management/ppRetrieve information for Credit Department when needed/ppFollow all safety regulations/ppOther duties may be assigned as needed/ph3Job Requirements/h3pHigh school diploma or equivalent/ppMust have some previous sales experience, preferably in the construction industry/ppExperience with Microsoft Office/ppAbility to work in a team based environment/ppAbility to do basic math/ppGood organizational and problem solving skills/ppExperience with multi-line phone system/ppAttention to detail/ppAbility to multi-task in a fast paced environment/ph3What CRH Offers You/h3pHighly competitive base pay/ppComprehensive medical, dental and disability benefits programs/ppGroup retirement savings program/ppHealth and wellness programs/ppAn inclusive culture that values opportunity for growth, development, and internal promotion/ph3About CRH/h3pCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization./ppIf youre up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!/ppOldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer./ppEOE/Vet/Disability/ppCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law./p/div