FT Customer Service Representative
National Fitness Partners, Crystal Lake, IL, United States
FT Customer Service Representative
at
National Fitness Partners
Full‑time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months after the first year based on anniversary date. Hours: Monday–Thursday 3:15 pm–11:15 pm; Friday 1:15 pm–9:15 pm.
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
Our Culture
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth opportunities: over 90% of our management team started as entry‑level team members.
Competitive pay with shift‑differentiate pay for select shifts.
Paid time off for all employees.
401(k) with employer match up to 4%.
Health insurance options: medical, dental, vision, family life insurance, and more.
Basic life insurance and short‑term disability at 100% company paid.
Employee Assistance Program.
Free Black Card membership.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to active members and new members.
Provide a clean, sanitized, and safe club environment.
Job Details
Seniority level : Entry level
Employment type : Full-time
Job function : Other
Industry : Wellness and Fitness Services
Location : Crystal Lake, IL
Referrals increase your chances of interviewing at National Fitness Partners by 2x.
#J-18808-Ljbffr
at
National Fitness Partners
Full‑time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months after the first year based on anniversary date. Hours: Monday–Thursday 3:15 pm–11:15 pm; Friday 1:15 pm–9:15 pm.
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
Our Culture
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth opportunities: over 90% of our management team started as entry‑level team members.
Competitive pay with shift‑differentiate pay for select shifts.
Paid time off for all employees.
401(k) with employer match up to 4%.
Health insurance options: medical, dental, vision, family life insurance, and more.
Basic life insurance and short‑term disability at 100% company paid.
Employee Assistance Program.
Free Black Card membership.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to active members and new members.
Provide a clean, sanitized, and safe club environment.
Job Details
Seniority level : Entry level
Employment type : Full-time
Job function : Other
Industry : Wellness and Fitness Services
Location : Crystal Lake, IL
Referrals increase your chances of interviewing at National Fitness Partners by 2x.
#J-18808-Ljbffr