WiseUp Creative
Entry Customer Service Representative
WiseUp Creative, Saratoga Springs, New York, United States
We are market leaders in the brand awareness industry and provide creative solutions on brand management and customer acquisition.
WiseUp Creative’s
services are tried, tested and tailored. We are therefore able to provide limitless scope to better assist companies from all industries and sectors, thus enabling the growth our clients require.
Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and elevate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers
Customer Service duties and responsibilities
Respond to customer calls and emails and answer questions about products and services
Process orders and ensure they are fulfilled
Handle customer complaints or concerns
Log all contacts in our customer database system accurately
Perform general administrative tasks, such and copying and filing
Generate monthly, quarterly, and annual reports for management
$40,000 - $56.000 a year
Job Type
Full-time
Schedule:
Monday to Friday
Weekend availability
Qualifications
High school diploma or equivalent
Outstanding phone and email etiquette
Able to manage multiple accounts simultaneously
#J-18808-Ljbffr
WiseUp Creative’s
services are tried, tested and tailored. We are therefore able to provide limitless scope to better assist companies from all industries and sectors, thus enabling the growth our clients require.
Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and elevate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers
Customer Service duties and responsibilities
Respond to customer calls and emails and answer questions about products and services
Process orders and ensure they are fulfilled
Handle customer complaints or concerns
Log all contacts in our customer database system accurately
Perform general administrative tasks, such and copying and filing
Generate monthly, quarterly, and annual reports for management
$40,000 - $56.000 a year
Job Type
Full-time
Schedule:
Monday to Friday
Weekend availability
Qualifications
High school diploma or equivalent
Outstanding phone and email etiquette
Able to manage multiple accounts simultaneously
#J-18808-Ljbffr