Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us!
We’re hiring
Bilingual Customer Service Representatives
to join our growing team and support
inbound customer service ,
help desk , and
back-office operations
for both
commercial clients
and
public sector programs . In this role, you’ll handle
inbound inquiries , assist with
product and process-related questions , and troubleshoot
basic technical issues
all while representing some of the
most recognized brands in the world . To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
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MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us!
We’re hiring
Bilingual Customer Service Representatives
to join our growing team and support
inbound customer service ,
help desk , and
back-office operations
for both
commercial clients
and
public sector programs . In this role, you’ll handle
inbound inquiries , assist with
product and process-related questions , and troubleshoot
basic technical issues
all while representing some of the
most recognized brands in the world . To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
#J-18808-Ljbffr