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Meltwater Group

Marketing Operations Manager

Meltwater Group, Miami, Florida, us, 33222

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Location: Miami, FL, United States Date Posted: Jan 6, 2026 Category: Marketing

What You’ll Do

Serve as the primary Marketo administrator and operational support resource for AMER demand generation teams

Build, execute, and optimize Marketo programs and campaigns in partnership with field marketing

Manage the Marketo–Salesforce relationship related to lead flow, campaign configuration, data sync, and core reporting

Understand and support marketing technology integrations including CRM, webinar platforms, and data enrichment tools

Monitor and maintain data quality within Marketo in coordination with Salesforce and other data stakeholders

Manage the AMER contact database, including list uploads, segmentation, and ongoing data hygiene standards

Optimize email deliverability in alignment with best practices and compliance requirements

Support prioritized requests for reporting, functionality, and process guidance within established SLAs

Communicate proactively with peers, managers, and leadership on plans, progress, risks, and dependencies

Identify and implement opportunities to improve operational efficiency and automation across marketing disciplines

Contribute to the development and documentation of processes, standards, and best practices

Stay current on trends and advancements in marketing automation, email and nurture marketing, and global data privacy regulations

Support essential marketing operations initiatives and other duties as required

What You’ll Bring

3-5+ years of hands‑on experience with Marketo and Salesforce, ideally in a global B2B environment supporting full demand generation and lead lifecycle management

Marketo certification preferred; HubSpot experience a plus

Strong understanding of the technical relationship between marketing automation platforms and Salesforce, including data sync, field mapping, campaign configuration, dashboards, and reporting

Demonstrated ability to learn, evaluate, and operationalize new marketing technologies

Knowledge of email deliverability requirements and data privacy regulations across North America, EMEA, and APAC

Strong problem‑solving, analytical, prioritization, and execution skills with exceptional attention to detail

Proven ability to manage multiple concurrent initiatives in a fast‑paced, changing environment

Collaborative mindset with the ability to influence without authority and build strong cross‑functional relationships

Ability to independently manage tasks and projects with consistency, reliability, and sound judgment

Strong written and verbal communication skills, with the ability to translate complex processes and data into clear, actionable insights

Track record of delivering high‑quality work on time and within defined guidelines

Technical Skills

Marketing automation and CRM platforms, including Marketo and Salesforce, with hands‑on experience supporting campaign execution, lead management, and reporting

Project management tools such as Asana (or similar), with an emphasis on task ownership, documentation, and follow‑through

Webinar and virtual event platforms such as ON24, Goldcast, and Cvent, including integrations and campaign support

Attribution and performance measurement tools, such as Hockeystack or other multi‑touch attribution platforms (preferred, not required)

Familiarity with data and analytics tools such as Snowflake and Tableau (nice to have), in support of reporting, analysis, and visibility into funnel performance

Experience working within a modern B2B marketing technology stack and collaborating across systems with shared ownership

What We Offer

Flexible paid time off that allows you to have an enhanced work‑life balance

Excellent medical, dental, and vision options

401(k) matching, life insurance, commuter benefits, and parental leave plans

Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters

Energetic work environment with a hybrid work style, providing the balance you need

Thriving inclusive community and ongoing professional development opportunities to elevate your career

Base Salary of $84,000‑$112,000 USD per year + 5% annual bonus [subject to the terms of the applicable bonus plan]

Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

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