Iconma
Small Business Help Desk Representative
Our client, a Property and Casualty Insurance company, is looking for a Small Business Help Desk Representative for their Phoenix, AZ/Hybrid location. Responsibilities include providing timely customer service to incoming requests via the phone in an automated call delivery environment (NICE CXOne Phone Platform). Additionally, the role involves tracking of phone/email/portal tickets in the Service Now platform. Assume own...
Our client, a Property and Casualty Insurance company, is looking for a Small Business Help Desk Representative for their Phoenix, AZ/Hybrid location. Responsibilities include providing timely customer service to incoming requests via the phone in an automated call delivery environment (NICE CXOne Phone Platform). Additionally, the role involves tracking of phone/email/portal tickets in the Service Now platform. Assume own...