Iconma
Small Business Help Desk Representative
Our client, a Property and Casualty Insurance company, is looking for a Small Business Help Desk Representative for their O'Fallon, MO/Hybrid location. Responsibilities include providing timely customer service to incoming requests via the phone in an automated call delivery environment (NICE CXOne Phone Platform) and tracking phone/email/portal tickets in Service Now platform. Assum...
Our client, a Property and Casualty Insurance company, is looking for a Small Business Help Desk Representative for their O'Fallon, MO/Hybrid location. Responsibilities include providing timely customer service to incoming requests via the phone in an automated call delivery environment (NICE CXOne Phone Platform) and tracking phone/email/portal tickets in Service Now platform. Assum...