Customer Support Representative
Felix Global, Mundelein, IL, United States
About the Company
Lyndex-Nikken is a global organization that manufactures and supplies precision toolholders, rotary tables, and other accessories for machining. For 45 years, our products have been relied upon in industries including automotive, aerospace, energy, medical devices, and more. The Lyndex-Nikken brand represents high quality and accuracy, working seamlessly to improve the efficiency and precision of CNC machining processes. Our workplace culture is one of excellence and dedication to our team’s personal and professional development. Lyndex-Nikken is deeply confident in our product value and with 20 consecutive years of profitability, we remain committed to significant organizational growth. We are expanding our North American sales team and currently have an opening for a Regional Sales Engineer. If you are a driven professional with a passion for providing high-quality solutions, please consider joining us to take your career to the next level.
Job Summary We are actively seeking enthusiastic customer-focused representatives to join a growing team. This position reports to the Inside Sales Manager. This position will be responsible for building relationships and communicating with customers regarding the ordering process, returns, special quotations, etc.
Key Responsibilities
Communicate with customers regarding orders/returns; establishing terms, pricing, appropriate products for the application.
Promote product sales through proactive customer contact, sharing special offers, facilitating usage of website, etc.
Process orders in the company information systems.
Serve as the key contact between the company and its customers. Assisting Service and Accounting department with their customer contacts when needed.
Required Skills
Strong written and oral communication skills.
The ability to build strong relationships with customers.
Accurately process a high volume of transactions.
Microsoft Office Suite
Preferred Experience
Experience working with and providing exceptional customer experiences.
Internship, customer service, or office administration experience.
Salary The salary for these positions starts at
$40,000-$60,000
base salary. Employees are also eligible to receive performance bonuses. Pay may vary based on individual expertise and regional factors. We believe in pay transparency and are committed to offering competitive compensation based on your qualifications and the market value for the role.
Benefits Include
Medical, dental, life insurance
401K with eligibility for company match
Paid floating holidays, vacation and sick days
Subsidized health and dental insurance for employee and dependents
Long-term disability, travel and accident insurance, life insurance
Equal Opportunity Statement Lyndex-Nikken is an equal-opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment and where all employees and applicants are treated with respect and dignity. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable federal, state, or local laws.
Lyndex-Nikken is committed to taking affirmative action to ensure that all applicants are given equal opportunity in all aspects of employment, including hiring, promotion, compensation, and training. We value diversity and encourage all individuals to apply, including women, minorities, veterans, and individuals with disabilities.
If you require assistance or accommodations due to a disability during the application or interview process, please contact our team at recruiting@felixglobal.com.
#J-18808-Ljbffr
Job Summary We are actively seeking enthusiastic customer-focused representatives to join a growing team. This position reports to the Inside Sales Manager. This position will be responsible for building relationships and communicating with customers regarding the ordering process, returns, special quotations, etc.
Key Responsibilities
Communicate with customers regarding orders/returns; establishing terms, pricing, appropriate products for the application.
Promote product sales through proactive customer contact, sharing special offers, facilitating usage of website, etc.
Process orders in the company information systems.
Serve as the key contact between the company and its customers. Assisting Service and Accounting department with their customer contacts when needed.
Required Skills
Strong written and oral communication skills.
The ability to build strong relationships with customers.
Accurately process a high volume of transactions.
Microsoft Office Suite
Preferred Experience
Experience working with and providing exceptional customer experiences.
Internship, customer service, or office administration experience.
Salary The salary for these positions starts at
$40,000-$60,000
base salary. Employees are also eligible to receive performance bonuses. Pay may vary based on individual expertise and regional factors. We believe in pay transparency and are committed to offering competitive compensation based on your qualifications and the market value for the role.
Benefits Include
Medical, dental, life insurance
401K with eligibility for company match
Paid floating holidays, vacation and sick days
Subsidized health and dental insurance for employee and dependents
Long-term disability, travel and accident insurance, life insurance
Equal Opportunity Statement Lyndex-Nikken is an equal-opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment and where all employees and applicants are treated with respect and dignity. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable federal, state, or local laws.
Lyndex-Nikken is committed to taking affirmative action to ensure that all applicants are given equal opportunity in all aspects of employment, including hiring, promotion, compensation, and training. We value diversity and encourage all individuals to apply, including women, minorities, veterans, and individuals with disabilities.
If you require assistance or accommodations due to a disability during the application or interview process, please contact our team at recruiting@felixglobal.com.
#J-18808-Ljbffr