Shananelson
Customer Relations Representative - State Farm Agent Team Member
Shananelson, Saratoga, California, us, 95071
Customer Relations Representative - State Farm Agent Team Member
Full Time in Saratoga, CA
Responsive recruiter. Replies within 24 hours.
Benefits
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Location Saratoga, CA
Job Type Full-Time
Be the Voice of Service. Build a Career with Purpose. Grow with Us. At
Shana Nelson State Farm , we’re more than an insurance agency—we’re a team dedicated to protecting what matters most for our clients while delivering exceptional service every day.
We’re looking for a
Customer Relations Representative
who thrives in a people-focused, fast-paced environment and is ready to take the next step in their career. This hybrid role blends
customer service and sales , making it a great fit for someone who enjoys problem-solving, relationship-building, and making a positive impact in their community.
What You’ll Do
Provide exceptional service by assisting clients via phone, email, and in-person
Support with policy updates, billing questions, and account maintenance
Foster customer retention through proactive outreach and follow-ups
Identify client needs and recommend insurance solutions when appropriate
Collaborate with agency team members to ensure seamless service delivery
Maintain accurate and organized records of client interactions and policies
What We’re Looking For
Excellent communication, empathy, and problem-solving skills
Ability to remain calm and solutions-focused in high-pressure situations
Previous customer service or administrative experience preferred
Sales-minded approach with a desire to grow and advance professionally
Comfortable working independently and within a collaborative team
Willingness to obtain an insurance license (we’ll provide support!)
Why You’ll Love Working Here
Competitive hourly pay plus bonus opportunities
Paid training and PTO package
Career development and a clear path toward becoming a licensed insurance professional
Supportive, team-oriented agency culture
Regular business hours—enjoy your evenings and weekends
If you’re passionate about helping others, enjoy a mix of service and sales, and want to grow your career with a winning team, we’d love to connect.
Apply today and take the first step toward building your future with Shana Nelson State Farm.
Compensation $65,000.00 - $85,000.00 per year
Join a community of good neighbors Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
#J-18808-Ljbffr
Responsive recruiter. Replies within 24 hours.
Benefits
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Location Saratoga, CA
Job Type Full-Time
Be the Voice of Service. Build a Career with Purpose. Grow with Us. At
Shana Nelson State Farm , we’re more than an insurance agency—we’re a team dedicated to protecting what matters most for our clients while delivering exceptional service every day.
We’re looking for a
Customer Relations Representative
who thrives in a people-focused, fast-paced environment and is ready to take the next step in their career. This hybrid role blends
customer service and sales , making it a great fit for someone who enjoys problem-solving, relationship-building, and making a positive impact in their community.
What You’ll Do
Provide exceptional service by assisting clients via phone, email, and in-person
Support with policy updates, billing questions, and account maintenance
Foster customer retention through proactive outreach and follow-ups
Identify client needs and recommend insurance solutions when appropriate
Collaborate with agency team members to ensure seamless service delivery
Maintain accurate and organized records of client interactions and policies
What We’re Looking For
Excellent communication, empathy, and problem-solving skills
Ability to remain calm and solutions-focused in high-pressure situations
Previous customer service or administrative experience preferred
Sales-minded approach with a desire to grow and advance professionally
Comfortable working independently and within a collaborative team
Willingness to obtain an insurance license (we’ll provide support!)
Why You’ll Love Working Here
Competitive hourly pay plus bonus opportunities
Paid training and PTO package
Career development and a clear path toward becoming a licensed insurance professional
Supportive, team-oriented agency culture
Regular business hours—enjoy your evenings and weekends
If you’re passionate about helping others, enjoy a mix of service and sales, and want to grow your career with a winning team, we’d love to connect.
Apply today and take the first step toward building your future with Shana Nelson State Farm.
Compensation $65,000.00 - $85,000.00 per year
Join a community of good neighbors Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
#J-18808-Ljbffr