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Kimvarnadore

Customer Relations Representative - State Farm Agent Team Member

Kimvarnadore, Florida, New York, United States

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Customer Relations Representative - State Farm Agent Team Member Full Time in Mount Dora - FL

Benefits

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Paid time off

Opportunity for advancement

Training & development

Competitive salary

Role Description Deliver Exceptional Service. Grow Your Career. Earn More Through In-Book Sales.

Are you a service-focused professional who genuinely enjoys helping people—and also thrives when you can uncover needs and offer valuable solutions? The Kim Varnadore State Farm Agency is seeking a

Customer Relations Representative

who can provide outstanding support to clients while confidently identifying and closing

in-book sales opportunities

within our existing customer accounts.

This is a fully licensed position (Property & Casualty and Life & Health). Candidates not yet licensed must be willing to obtain both licenses— with full support and guidance from our team.

Key Responsibilities

Deliver Outstanding Service

Handle inquiries, resolve client issues, and consistently provide an exceptional customer experience.

Drive Retention & Sales Growth

Identify in-book sales opportunities, assist with coverage upgrades, and recommend additional policies that add value for existing clients.

Stay Organized & Accurate

Maintain up-to-date client records, process changes efficiently, and ensure follow-through on all service requests.

Collaborate for Success

Work closely with the agency team to ensure smooth operations and contribute to shared sales and service goals.

Qualifications

Strong communication, listening, and problem-solving skills

A service-first attitude with the confidence to pivot into sales conversations

Ability to remain calm, professional, and efficient in a fast-paced environment

Active P&C and Life & Health licenses, or willingness to obtain with agency support

Competitive base pay

plus bonus opportunities tied to in-book sales

Full licensing support and paid training for qualified candidates

Opportunities for growth into advanced customer service, account management, or sales roles

A positive, team-oriented environment where your efforts are recognized and valued

The chance to make a genuine impact by helping clients feel protected and supported

Compensation $50,000.00 - $70,000.00 per year

Apply today

to join the Kim Varnadore State Farm Agency—where exceptional service and career growth go hand-in-hand.

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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