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Inside Higher Ed

Bursar

Inside Higher Ed, Augusta, Georgia, United States, 30910

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Job ID:

293426 Location:

Summerville Campus Employment Type:

Full Time Job Overview

The Bursar serves as the administrator for student accounts and university billing operations. The role oversees assessment, collection, and management of all student—related revenues, leading policy development, regulatory compliance, and financial operations. The position manages the Campus Business Office staff, participates in key policy formulation related to tuition and fees, ensures receivables in Banner comply with Board of Regents policies, and plays an active role in PCI compliance and audits. Responsibilities

Leadership & Staff Management

Provide direct supervision to two Assistant Bursars and strategic leadership to a team of nine additional staff members—including the Student Accounts Manager, Accountant III, four Accounts Receivable Analysts, two Accounts Receivable Specialists, and student workers. Assign, oversee, and evaluate the work of Business Office personnel across all core functions, including billing, collections, receivables, student loans and scholarships, daily reconciliations, and monthly financial analyses. Promote operational excellence through ongoing assessment of workflows and implementation of process improvements. Business Office Administration

Oversee all functional areas of the Business Office, including cash receipting; cash management of federal, state, institutional, and student funds; accounts receivable; aging analysis; and student loan/scholarship reconciliation. Ensure integrity of accounting data within the subsidiary ledger and oversee timely reconciliation with PeopleSoft Financials. Provide campus-wide oversight for receipt of all funds, ensuring proper interface of subsystems with credit card payment platforms and general ledger systems to maintain full PCI compliance. Collaborate with campus units engaged in billing and receipting functions to safeguard data security and ensure compliance with university, state, and federal guidelines. Systems Oversight & Data Stewardship

Manage system configuration, maintenance, upgrades, testing, audit preparation, security provisioning, and user training for Banner Student/AR, Touch Net, Nelnet, and FISERV Merchant Services. Serve as the Data Steward for the Banner Student Information System: design and maintain billing tables; develop and execute tuition and fee assessment rules; conduct system audits; and resolve complex student billing issues. Coordinate system-related communications with internal departments reliant on effective billing, payment, and receipting workflows. Financial Reporting, Reconciliation & Analysis

Prepare comprehensive monthly, quarterly, biannual, and annual reconciliations, journal entries, and financial analyses, including components of the institution’s audited Annual Financial Statements. Produce mandated reports such as Year‑End reporting, FISAP, USG TAP reporting, State Purge/Drop and Collections reports, TRA audit submissions, merchant card services reports, Banner access audits, SIS reporting, DCG CODA surveys, and other required institutional, system, or state documentation. Provide senior university leadership with timely, data‑informed financial analyses and decision‑support reports. Audit Engagement & Regulatory Compliance

Participate in state audit engagements, including preparation of required documentation, completion of checklist deliverables, and performance of year‑end calculations and journal entries. Monitor and enforce compliance with all applicable local, state, and federal regulations governing receivables, due diligence, collections, and financial controls. Maintain business office PCI compliance across all revenue‑generating and payment‑accepting units. Campus and System Collaboration

Represent the Finance Division at internal and external committees and meetings related to tuition and fees, student loans and scholarships, accounts receivable operations, and system/security initiatives. Participate in USG Accounts Receivable committees, working groups, project implementations, and professional conferences. Collaborate closely with Financial Aid, Registrar, Admissions, and Information Technologies to ensure accuracy, consistency, and coordination of student financial data and communications. Communications & Web Administration

Provide strategic oversight for departmental communications, ensuring consistent, timely, and accurate dissemination of information to internal and external stakeholders. Maintain the Business Office website and update the Student Financial Responsibility Agreement and related content as needed. Manage student acceptance deposit workflows in TouchNet, oversee TAP waiver adjustments, and monitor Georgia State sales tax liability processes. Additional Duties

Provide operational back‑up to Assistant Bursars and the Student Accounts Manager to ensure continuity of Business Office services and perform additional responsibilities as assigned to support division‑wide priorities. Required Qualifications

Bachelor’s Degree from an accredited college or university. 5 years of relevant work experience in accounts receivable or related field, preferably in higher education. Minimum of 2 years of supervisory experience. Strong customer service, analytical, and spreadsheet proficiency. Effective communication skills and ability to work independently. Preferred Qualifications

Experience with Banner or other relational databases, including account management and complex funding operations. Intermediate to advanced Excel ability. Familiarity with student culture, basic knowledge of financial aid, and experience reconciling cash management of financial aid. Documented good customer service track record. Shift / Salary / Benefits

Shift: Days, Monday‑Friday (outside normal business hours may be required for exempt positions). Pay Band: 17. Salary commensurate with qualifications within established range (mid‑point). Benefits include health, dental, life insurance, Teachers Retirement System (or Optional Retirement Plan), vacation, sick leave, 13 paid holidays. Full‑time employees eligible for Tuition Assistance Program after 6 months of successful employment. Conditions of Employment

Pass a background check prior to starting. Credit check required for Positions of Trust and/or approved departmental Purchase Card usage. Motor vehicle reports required for positions requiring vehicle use. Faculty hires must provide proof of completed degrees and transcripts. Ensure confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies. Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How to Apply

Visit the job posting: https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=293426&PostingSeq=1

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