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Customer Relations Representative - State Farm Agent Team Member

State Farm Agent, Batavia, IL, United States


Customer Relations Representative - State Farm Agent Team Member Join to apply for this role at State Farm Agent.

About Our Agency At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

Benefits

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Role Description As a Customer Relations Representative – State Farm Agent Team Member with Mark Murphy – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Join us to work alongside committed professionals and advance your career.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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