Harrison Gray Search
Commercial Lines Account Manager - Small Business
Harrison Gray Search, Grand Rapids, Michigan, us, 49528
Commercial Lines Account Manager - Small Business
Commercial Lines Account Manager - Small Business
2 days ago Be among the first 25 applicants This range is provided by Harrison Gray Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$45,000.00/yr - $65,000.00/yr Harrison Gray Search
has partnered with a leading insurance firm to identify an experienced Commercial Lines Account Manager. This is a client-facing, service-driven role focused on managing and growing a book of small business commercial accounts (approximately 250 accounts). Key Responsibilities Meet the insurance needs of internal teams and clients for small business accounts. Deliver prompt, courteous service to clients, team members, carrier, and broker partners to retain and expand the commercial lines book of business. Monitor monthly expiration lists and proactively follow up on all assigned accounts. Review existing accounts for supplemental coverage and manage renewals as appropriate. Maintain professional relationships with clients, co-workers, and company personnel. Prepare complete and accurate applications using the agency management system. Utilize company website portals for quoting, policy changes, and monitoring policy activities. Maintain up-to-date customer files (electronic and paper) in Applied/EPIC. Adhere to department policies and procedures, prioritizing work according to established guidelines. Complete various duties and special projects as assigned. Required Qualifications Minimum 2 years of experience managing commercial small business accounts. Active Property and Casualty license and ability to meet bonding requirements. Ability to understand, review, and analyze insurance forms and policies for accuracy. Strong mathematical skills and ability to rate insurance policies. Excellent written and oral communication skills. Ability to work scheduled hours and additional time as needed. Preferred Skills Courteous and professional telephone manner and appearance. Ability to multitask efficiently. Pleasant, client-focused personality. Proficiency with MS Office suite (Word, Excel). Self-motivated and able to work independently. Ability to remain calm under pressure. High attention to detail and accuracy. Strong professional work ethic. Location: In-person in Indian River, Harbor Springs, Kingsley, or Grand Rapids, Michigan. Hours: 8:00am–5:00pm Monday–Thursday; 8:00am–4:30pm Friday (Memorial Day through Labor Day, Friday hours end at 4:00pm). Reporting: Reports to the Chief of Planning and Operations. Impact: Primary responsibility is to provide superior customer service, directly affecting client satisfaction and retention. No budgetary authority or direct reports. Salary and Benefits Medical, dental, and vision plans Employer-paid life insurance Flexible Savings Account (FSA) Short-term and long-term disability 401K with company match Cell phone reimbursement Educational expense reimbursement Paid vacation, personal time, and holidays Possible relocation package Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries Insurance Referrals increase your chances of interviewing at Harrison Gray Search by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Commercial Lines Account Manager” roles.
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Commercial Lines Account Manager - Small Business
2 days ago Be among the first 25 applicants This range is provided by Harrison Gray Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$45,000.00/yr - $65,000.00/yr Harrison Gray Search
has partnered with a leading insurance firm to identify an experienced Commercial Lines Account Manager. This is a client-facing, service-driven role focused on managing and growing a book of small business commercial accounts (approximately 250 accounts). Key Responsibilities Meet the insurance needs of internal teams and clients for small business accounts. Deliver prompt, courteous service to clients, team members, carrier, and broker partners to retain and expand the commercial lines book of business. Monitor monthly expiration lists and proactively follow up on all assigned accounts. Review existing accounts for supplemental coverage and manage renewals as appropriate. Maintain professional relationships with clients, co-workers, and company personnel. Prepare complete and accurate applications using the agency management system. Utilize company website portals for quoting, policy changes, and monitoring policy activities. Maintain up-to-date customer files (electronic and paper) in Applied/EPIC. Adhere to department policies and procedures, prioritizing work according to established guidelines. Complete various duties and special projects as assigned. Required Qualifications Minimum 2 years of experience managing commercial small business accounts. Active Property and Casualty license and ability to meet bonding requirements. Ability to understand, review, and analyze insurance forms and policies for accuracy. Strong mathematical skills and ability to rate insurance policies. Excellent written and oral communication skills. Ability to work scheduled hours and additional time as needed. Preferred Skills Courteous and professional telephone manner and appearance. Ability to multitask efficiently. Pleasant, client-focused personality. Proficiency with MS Office suite (Word, Excel). Self-motivated and able to work independently. Ability to remain calm under pressure. High attention to detail and accuracy. Strong professional work ethic. Location: In-person in Indian River, Harbor Springs, Kingsley, or Grand Rapids, Michigan. Hours: 8:00am–5:00pm Monday–Thursday; 8:00am–4:30pm Friday (Memorial Day through Labor Day, Friday hours end at 4:00pm). Reporting: Reports to the Chief of Planning and Operations. Impact: Primary responsibility is to provide superior customer service, directly affecting client satisfaction and retention. No budgetary authority or direct reports. Salary and Benefits Medical, dental, and vision plans Employer-paid life insurance Flexible Savings Account (FSA) Short-term and long-term disability 401K with company match Cell phone reimbursement Educational expense reimbursement Paid vacation, personal time, and holidays Possible relocation package Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries Insurance Referrals increase your chances of interviewing at Harrison Gray Search by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Commercial Lines Account Manager” roles.
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