French Speaking Search Engine Customer Consultant For Online Department

Mercier Consultancy is excited to announce an opening for a French Speaking Search Engine Customer Consultant in our Online Department. This role is vital for providing dedicated support to our French-speaking clients, helping them navigate our search engine services and elevate their online marketing efforts. Your fluency in French, paired with a passion for customer service, will be essential in ensuring client success and satisfaction. As a Customer Consultant, you will engage with clients to answer inquiries, troubleshoot issues, and offer expert advice on optimizing their search engine strategies. This opportunity allows you to contribute to a collaborative team environment while building strong relationships with clients and assisting them in achieving their digital marketing goals. Responsibilities

Provide exceptional support to French-speaking clients regarding our search engine services via phone, email, and chat Diagnose and resolve technical challenges related to online media campaigns Document and track client interactions to ensure effective follow-up Assist clients in understanding and implementing best practices for search engine optimization and advertising Work alongside internal teams to tackle complex issues and enhance client experiences Collect and analyze client feedback to make strategic service improvements Participate in ongoing training to stay updated on industry advancements and tools Fluency in French and English, both written and verbal Strong commitment to customer service excellence Outstanding communication and interpersonal skills Detail-oriented with problem-solving aptitude Ability to efficiently manage multiple tasks in a fast-paced environment Prior experience in customer service, ideally in online media or digital marketing, is preferred A proactive approach and eagerness to learn about new technologies Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

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