Portuguese Speaking Search Engine Customer Consultant Online Department

Mercier Consultancy is pleased to announce an opening for a Portuguese Speaking Search Engine Customer Consultant in our Online Department. This role is essential in providing exceptional support to our Portuguese-speaking clients, guiding them to effectively utilize our search engine services and maximize their online marketing efforts. Your fluency in Portuguese, along with a strong customer service focus, will be key in ensuring client success. As a Customer Consultant, you will be responsible for addressing client inquiries, troubleshooting issues, and offering expert advice on optimizing their search engine strategies. This position presents a unique opportunity to engage with clients and collaborate within a dynamic team, making a significant impact on their digital marketing journey. Responsibilities

Deliver high-quality support to Portuguese-speaking clients regarding our search engine services through various communication channels, including phone, email, and chat Identify, troubleshoot, and resolve technical challenges related to online media campaigns Document and track client interactions to ensure effective follow-up Assist clients in implementing best practices for search engine optimization and online advertising Work closely with internal teams to address complex inquiries and enhance overall client experience Gather and analyze client feedback to promote service improvements Participate in ongoing training to stay informed about industry advancements and technologies Qualifications

Fluency in Portuguese and English, both written and verbal Strong customer service orientation with a dedication to client satisfaction Excellent communication and interpersonal skills Detail-oriented with effective problem-solving capabilities Ability to manage multiple tasks and inquiries in a fast-paced environment Prior experience in customer service, particularly in online media or digital marketing, is advantageous A proactive attitude and willingness to learn about new technologies Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

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