Home Genius Exteriors
Call Center Representative
We're hiring a Call Center Representative to join our Columbus-based team. You'll engage with homeowners who've expressed interest in our remodeling servicesvia phone and textto schedule in-home sales appointments. This is a hybrid communication role focused on outbound/inbound appointment setting, not cold calling. It's fast-paced, performance-driven, and a great fit for someone who thrives on hitting goals and delivering a polished first impression. What You'll Do:
Make outbound calls and respond to inbound leads to schedule in-home appointments Communicate through both phone and text platforms using our CRM Use call scripts and templates to handle objections and guide conversations Confirm lead information, schedule appointments, and ensure proper internal handoff Track appointment setting metrics and strive for top-tier performance Work closely with our sales and marketing teams to ensure a smooth lead flow What We're Looking For:
Strong phone presence and clear verbal communication Comfort with both call handling and high-volume texting workflows CRM or lead management system experience preferred Goal-driven, competitive, and coachable Reliable, detail-oriented, and able to multitask in a busy office Previous experience in appointment setting, call center, or inside sales is a strong plus Compensation:
$17.50/hour base pay Weekly bonuses based on confirmed appointment volume Top performers regularly earn $1,000$1,500/week total compensation Benefits (for full-time employees):
Health, Dental, and Vision Insurance Paid Time Off and Company Holidays Weekly Pay Eligible for full benefits after 30 days of full-time employment Home Genius Exteriors has grown from $3M to over $200M in five years, with plans to expand nationally by 2030. We're one of the fastest-growing home remodeling companies in the country, powered by a culture of performance, growth, and innovation. If you're ready to grow your income and your career in a modern, high-energy call centerapply today.
We're hiring a Call Center Representative to join our Columbus-based team. You'll engage with homeowners who've expressed interest in our remodeling servicesvia phone and textto schedule in-home sales appointments. This is a hybrid communication role focused on outbound/inbound appointment setting, not cold calling. It's fast-paced, performance-driven, and a great fit for someone who thrives on hitting goals and delivering a polished first impression. What You'll Do:
Make outbound calls and respond to inbound leads to schedule in-home appointments Communicate through both phone and text platforms using our CRM Use call scripts and templates to handle objections and guide conversations Confirm lead information, schedule appointments, and ensure proper internal handoff Track appointment setting metrics and strive for top-tier performance Work closely with our sales and marketing teams to ensure a smooth lead flow What We're Looking For:
Strong phone presence and clear verbal communication Comfort with both call handling and high-volume texting workflows CRM or lead management system experience preferred Goal-driven, competitive, and coachable Reliable, detail-oriented, and able to multitask in a busy office Previous experience in appointment setting, call center, or inside sales is a strong plus Compensation:
$17.50/hour base pay Weekly bonuses based on confirmed appointment volume Top performers regularly earn $1,000$1,500/week total compensation Benefits (for full-time employees):
Health, Dental, and Vision Insurance Paid Time Off and Company Holidays Weekly Pay Eligible for full benefits after 30 days of full-time employment Home Genius Exteriors has grown from $3M to over $200M in five years, with plans to expand nationally by 2030. We're one of the fastest-growing home remodeling companies in the country, powered by a culture of performance, growth, and innovation. If you're ready to grow your income and your career in a modern, high-energy call centerapply today.