Loophq
About the Role
We're looking for a RevOps Administrator to be the backbone of Loop AI's revenue operations. You'll own the day-to-day administration of our Salesforce instance and supporting tools—ensuring data is clean, processes are documented, users are supported, and reporting is accurate. This role is perfect for someone who loves bringing order to chaos and takes pride in building a system that just works.
What You'll Do
Salesforce Administration:
Manage user accounts, permissions, roles, and security settings. Handle day-to-day configuration requests and troubleshoot issues
Data Quality & Hygiene:
Monitor and maintain data accuracy—run deduplication, enforce validation rules, and conduct regular data audits
Process Documentation:
Create and maintain documentation for all RevOps processes, workflows, and system configurations
Reporting & Dashboards:
Build and maintain Salesforce reports and dashboards for sales, marketing, and leadership—including board-level reporting
User Support & Training:
Serve as the first point of contact for CRM questions, troubleshoot user issues, and conduct onboarding for new team members
Tool Administration:
Manage supporting tools in the RevOps stack—Vitally, Gong, Momentum, and others—ensuring integrations remain healthy
Territory & Quota Management:
Support territory assignments, quota tracking, and compensation reporting in partnership with sales leadership
Process Improvement:
Identify inefficiencies in current workflows and propose solutions—whether through automation, better configuration, or new tools
What You'll Bring
1-3 years of Salesforce administration or sales/revenue operations experience
Strong Salesforce fundamentals—user management, reports, dashboards, validation rules, and basic automation (flows or process builder)
Meticulous attention to detail and commitment to data accuracy
Excellent documentation and communication skills—you can explain technical concepts to non-technical users
Customer service mindset—you genuinely enjoy helping teammates solve problems
Ability to prioritize and manage multiple requests simultaneously
Comfort with Excel/Google Sheets for data analysis and manipulation
Nice to Have
Salesforce Administrator certification
Experience with customer success platforms (Vitally, Gainsight, ChurnZero)
Familiarity with call intelligence tools (Gong, Fireflies)
Basic SQL or data analysis experience
Experience in a high-growth startup environment
$70,000 - $100,000 a year
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What You'll Do
Salesforce Administration:
Manage user accounts, permissions, roles, and security settings. Handle day-to-day configuration requests and troubleshoot issues
Data Quality & Hygiene:
Monitor and maintain data accuracy—run deduplication, enforce validation rules, and conduct regular data audits
Process Documentation:
Create and maintain documentation for all RevOps processes, workflows, and system configurations
Reporting & Dashboards:
Build and maintain Salesforce reports and dashboards for sales, marketing, and leadership—including board-level reporting
User Support & Training:
Serve as the first point of contact for CRM questions, troubleshoot user issues, and conduct onboarding for new team members
Tool Administration:
Manage supporting tools in the RevOps stack—Vitally, Gong, Momentum, and others—ensuring integrations remain healthy
Territory & Quota Management:
Support territory assignments, quota tracking, and compensation reporting in partnership with sales leadership
Process Improvement:
Identify inefficiencies in current workflows and propose solutions—whether through automation, better configuration, or new tools
What You'll Bring
1-3 years of Salesforce administration or sales/revenue operations experience
Strong Salesforce fundamentals—user management, reports, dashboards, validation rules, and basic automation (flows or process builder)
Meticulous attention to detail and commitment to data accuracy
Excellent documentation and communication skills—you can explain technical concepts to non-technical users
Customer service mindset—you genuinely enjoy helping teammates solve problems
Ability to prioritize and manage multiple requests simultaneously
Comfort with Excel/Google Sheets for data analysis and manipulation
Nice to Have
Salesforce Administrator certification
Experience with customer success platforms (Vitally, Gainsight, ChurnZero)
Familiarity with call intelligence tools (Gong, Fireflies)
Basic SQL or data analysis experience
Experience in a high-growth startup environment
$70,000 - $100,000 a year
#J-18808-Ljbffr