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About the Role
We're looking for a RevOps Administrator to be the backbone of Loop AI's revenue operations. You'll own the day-to-day administration of our Salesforce instance and supporting tools—ensuring data is clean, processes are documented, users are supported, and reporting is accurate. This role is perfect for someone who loves bringing order to chaos and takes pride in building a system that just works.
What You'll Do
- Salesforce Administration: Manage user accounts, permissions, roles, and security settings. Handle day-to-day configuration requests and troubleshoot issues
- Data Quality & Hygiene: Monitor and maintain data accuracy—run deduplication, enforce validation rules, and conduct regular data audits
- Process Documentation: Create and maintain documentation for all RevOps processes, workflows, and system configurations
- Reporting & Dashboards: Build and maintain Salesforce reports and dashboards for sales, marketing, and leadership—including board-level reporting
- User Support & Training: Serve as the first point of contact for CRM questions, troubleshoot user issues, and conduct onboarding for new team members
- Tool Administration: Manage supporting tools in the RevOps stack—Vitally, Gong, Momentum, and others—ensuring integrations remain healthy
- Territory & Quota Management: Support territory assignments, quota tracking, and compensation reporting in partnership with sales leadership
- Process Improvement: Identify inefficiencies in current workflows and propose solutions—whether through automation, better configuration, or new tools
What You'll Bring
- 1-3 years of Salesforce administration or sales/revenue operations experience
- Strong Salesforce fundamentals—user management, reports, dashboards, validation rules, and basic automation (flows or process builder)
- Meticulous attention to detail and commitment to data accuracy
- Excellent documentation and communication skills—you can explain technical concepts to non-technical users
- Customer service mindset—you genuinely enjoy helping teammates solve problems
- Ability to prioritize and manage multiple requests simultaneously
- Comfort with Excel/Google Sheets for data analysis and manipulation
Nice to Have
- Salesforce Administrator certification
- Experience with customer success platforms (Vitally, Gainsight, ChurnZero)
- Familiarity with call intelligence tools (Gong, Fireflies)
- Basic SQL or data analysis experience
- Experience in a high-growth startup environment
$70,000 - $100,000 a year
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