Duck River Electric Membership Corporation
Customer Service Representative
Duck River Electric Membership Corporation, Palmyra, Missouri, United States, 63461
Job Summary
Missouri Rural Electric Cooperative seeks a full‑time Customer Service Representative for their Palmyra Office. The Customer Service Representative must efficiently and accurately maintain all customer records; receive payments and properly account for all money received; provide members with a professional and positive customer service experience; promote positive member and public relations; and provide clerical support as needed. The Customer Service Representative must be friendly, reliable, and trustworthy. It is critical that the Customer Service Representative possess a positive attitude, be a team player, and have polite telephone skills. Special projects and additional tasks are assigned at the discretion of management.
Required Skills
Excellent customer service skills
Computer literacy
Working knowledge of Microsoft Office
Organizational skills
Excellent verbal and written communication skills
Knowledge of basic math
Ability to learn and understand the Cooperative’s mapping system
Education & Experience High School Diploma or equivalent is required. Degree or Certificate and/or one‑year customer service experience is preferred.
Lifting Capacity Must be able to lift 25 pounds.
Other Requirements The successful candidate must pass the customer service and computer literacy tests administered by Missouri Rural Electric Cooperative.
Benefits This is a non‑union position with an excellent benefits package. The successful candidate must pass an initial substance screening and, as an employee, will be subject to drug/controlled substance screenings.
Application Process An application can be found on our website at www.morec.org or in the Palmyra office. Interested parties are to direct inquiries to General Manager Matt Hudson and submit the following:
A completed application for employment
A resume, along with three references
Any applicable certifications
Please return your application by mail or email to: careers@morec.org
All applications must be received by 4:30 pm on February 23, 2026.
Equal Opportunity Statement Missouri Rural is an equal opportunity provider and employer.
Location 975 West Ross, P.O. Box 111
Palmyra, MO 63461
#J-18808-Ljbffr
Required Skills
Excellent customer service skills
Computer literacy
Working knowledge of Microsoft Office
Organizational skills
Excellent verbal and written communication skills
Knowledge of basic math
Ability to learn and understand the Cooperative’s mapping system
Education & Experience High School Diploma or equivalent is required. Degree or Certificate and/or one‑year customer service experience is preferred.
Lifting Capacity Must be able to lift 25 pounds.
Other Requirements The successful candidate must pass the customer service and computer literacy tests administered by Missouri Rural Electric Cooperative.
Benefits This is a non‑union position with an excellent benefits package. The successful candidate must pass an initial substance screening and, as an employee, will be subject to drug/controlled substance screenings.
Application Process An application can be found on our website at www.morec.org or in the Palmyra office. Interested parties are to direct inquiries to General Manager Matt Hudson and submit the following:
A completed application for employment
A resume, along with three references
Any applicable certifications
Please return your application by mail or email to: careers@morec.org
All applications must be received by 4:30 pm on February 23, 2026.
Equal Opportunity Statement Missouri Rural is an equal opportunity provider and employer.
Location 975 West Ross, P.O. Box 111
Palmyra, MO 63461
#J-18808-Ljbffr