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Casiola LLC.

Owner Relations Manager

Casiola LLC., Orlando, Florida, us, 32885

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Are you someone who likes making others

smile ? Would you enjoy taking part in making a family's vacation

experience extraordinary ? If so, you are the type of person we are looking for! As our

Owner Relations Manager

we count on you to make sure that every guest has an

extraordinary hospitality experience .

Our mission

We create everlasting

memories

through

extraordinary hospitality

Our values

These are not just a bullet point list of good thoughts, these

values

are the core of our company and we live them out each and every day.

We love our guests, our owners, our partners, and our teammates and we make sure they love us too.

We love what we do and we do what we love.

We love to do things differently, always finding a better way.

We love promise keepers; we do what we say!

We love doing the right thing, even when no one is watching.

We love to keep things personal, simple and fun.

And we love coffee and cake!

Who is Casiola?

Casiola

is a

fast growing,

full-service

short term rental

management company that manages

500+ vacation homes

in multiple destinations including Orlando, Miami, Aruba, Tampa Bay, Houston, Dubai and Spain. Our homes range from 2 bedroom condos to 15+ bedroom villas with a pool. Our goal is to manage

1,000+

vacation homes by the end of

2026 .

What you will bring to the table:

High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred

1-2 years of related experience

Must speak Fluent Spanish and English

Must be a great communicator, self-starter, go-getter and think outside the box

Must be comfortable with technology to include working with G Suite

Must be able to work in a very fast-paced and deadline-driven environment

Detailed and organized with exceptional time management skills

What you will be doing for Casiola:

Communication is the key to success

Help create a seamless transition of a new property into our program to include structured communication with owner during the process

Take the lead in managing the onboarding of a home into our program

Walk and inspect owner arrivals as needed

Monitor property performance by working closely with Revenue Manager and Director of Operations

Working with owners to help improve homes marketability

Constant communication with Casiola team regarding work in an owners home

Meet with owners when in they are in town

Respond to owner emails/calls/texts in a very timely manner

Maintain accurate records/files for each owner

Review and reconcile monthly owner statements

What's in it for you?

Job Type: Full-time

Salary: $40,000-$45,000 DOE

Language: Fluent English, Spanish, Portuguese a plus but not required

Work authorization: United States (Required)

Work location: One location

Benefits: Health, Dental, Vision, 401k, 10 days paid time off + 4 paid holidays (July 4th, Thanksgiving, Christmas Day and New Year's day).

Pay Frequency: Weekly

The

Owner Relations Manager

that we hire must be a self-motivated professional able to work in a high paced environment. In addition, the

Owner Relations Manager

must have a positive attitude and a strong desire to be part of a growing team. We are looking to add customer service-minded professionals to the Casiola family so if this sounds like you please apply today!

Thank you for your interest. At this time, all applicants will be required to take an assessment in order to be considered for this role. We will not consider a candidate unless they have taken the assessment.

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