Douglas County Government (CO)
Lead Elections Specialist - Ballot Processing
Douglas County Government (CO), Castle Rock, Colorado, United States, 80104
The Lead Elections Specialist assists in the supervision of elections operations and front-line staff. Supports the management staff in oversight of communications, documentation standards, and training. Provides mail ballot and in person voter services, and oversees customer service, voter registration, records, reporting, and outreach. Conducts year-round elections operations in compliance with State and Federal law, collaborates with the elections team to prepare for upcoming election cycles, and assists with the administration of elections process areas as assigned. In the absence of management, assumes responsibility for front-line functions associated with elections operations. This is a highly visible position requiring leadership, organizational, and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the operation of the Agilis ballot sorting equipment, including system setup, calibration, troubleshooting, and coordination of maintenance or service needs.
Oversee the secure and accurate removal of ballots from envelopes, ensuring chain‑of‑custody protocols and process documentation are strictly followed.
Responsible for ballot batch management including receipt, challenge status, approval, and rejections in the Colorado statewide voter registration system.
Coordinate and collaborate the ballot workflow process from moment of receipt through signature verification, audit results, ballot removal, and tabulation.
Manage the ballot cure process, including use of eCure and eSign systems, ensuring compliance with state requirements for voter notification and ballot resolution.
Serve as the primary point of contact for vendor coordination and equipment maintenance related to ballot printing and processing, ensuring timely and effective servicing, updates, and communication regarding operational issues.
Supervise, assign, and evaluate the work of election judges and temporary employees. Provide training, coaching, guidance, and feedback to ensure quality, consistency, and compliance with standard operating procedures.
Participate in oversight and data validation related to ballot tracking and reporting.
Performs and monitors statutory and non‑statutory responsibilities to ensure compliance with office policies and procedures, County policy, state statute, and federal regulation.
Foster effective communication across teams and with the public when required, demonstrating professionalism and integrity in all interactions.
Creates, revises, and maintains standard operating procedures to perform role specific functions and to support the team.
Reviews and revises communications, standard operating procedures, training materials, and other documentation as needed.
Administers state election laws and rules, and federal election laws to provide successful voting experience to staff and public.
Implements quality assurance measures to ensure processes and procedures are tested to evaluate for potential improvement and accuracy. Participates in continuous improvement initiatives and projects as assigned.
Lives out the Vision, Mission, and Core Values of the Clerk and Recorder’s Office, maintaining a supportive environment conducive to teamwork.
Establishes and maintains effective working relationships with employees, departments, agencies, vendors, and the public.
Performs other duties as assigned; works in any Clerk and Recorder division when necessary.
EDUCATION and/or EXPERIENCE
HS Diploma or GED and two years of elections‑related experience is required.
Minimum of 3 years customer service experience required.
Lead/supervisory experience preferred.
Ability to meet continuing education requirements set by the State, County, and the Clerk & Recorder’s Office.
Ability to meet technical training requirements due to legislation and business need.
A combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, & REGISTRATIONS
Must have and maintain a valid Colorado Driver’s License and complying Colorado Insurance.
US citizenship required.
Must pass state and/or national criminal background check annually.
Sworn as an agent of the Douglas County Clerk and Recorder’s Office to discharge duties conveyed by CRS 1-1-110; registered to vote in Colorado.
Must obtain Secretary of State Election Certification within 1 year from date of hire and maintain certification.
For more information on job functions, requirements and to apply please visit: https://douglasco.csod.com/ux/ats/careersite/5/home/requisition/3067?c=douglasco
Douglas County offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision.
For a more detailed overview please view the full Employee Benefit Guide.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the operation of the Agilis ballot sorting equipment, including system setup, calibration, troubleshooting, and coordination of maintenance or service needs.
Oversee the secure and accurate removal of ballots from envelopes, ensuring chain‑of‑custody protocols and process documentation are strictly followed.
Responsible for ballot batch management including receipt, challenge status, approval, and rejections in the Colorado statewide voter registration system.
Coordinate and collaborate the ballot workflow process from moment of receipt through signature verification, audit results, ballot removal, and tabulation.
Manage the ballot cure process, including use of eCure and eSign systems, ensuring compliance with state requirements for voter notification and ballot resolution.
Serve as the primary point of contact for vendor coordination and equipment maintenance related to ballot printing and processing, ensuring timely and effective servicing, updates, and communication regarding operational issues.
Supervise, assign, and evaluate the work of election judges and temporary employees. Provide training, coaching, guidance, and feedback to ensure quality, consistency, and compliance with standard operating procedures.
Participate in oversight and data validation related to ballot tracking and reporting.
Performs and monitors statutory and non‑statutory responsibilities to ensure compliance with office policies and procedures, County policy, state statute, and federal regulation.
Foster effective communication across teams and with the public when required, demonstrating professionalism and integrity in all interactions.
Creates, revises, and maintains standard operating procedures to perform role specific functions and to support the team.
Reviews and revises communications, standard operating procedures, training materials, and other documentation as needed.
Administers state election laws and rules, and federal election laws to provide successful voting experience to staff and public.
Implements quality assurance measures to ensure processes and procedures are tested to evaluate for potential improvement and accuracy. Participates in continuous improvement initiatives and projects as assigned.
Lives out the Vision, Mission, and Core Values of the Clerk and Recorder’s Office, maintaining a supportive environment conducive to teamwork.
Establishes and maintains effective working relationships with employees, departments, agencies, vendors, and the public.
Performs other duties as assigned; works in any Clerk and Recorder division when necessary.
EDUCATION and/or EXPERIENCE
HS Diploma or GED and two years of elections‑related experience is required.
Minimum of 3 years customer service experience required.
Lead/supervisory experience preferred.
Ability to meet continuing education requirements set by the State, County, and the Clerk & Recorder’s Office.
Ability to meet technical training requirements due to legislation and business need.
A combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, & REGISTRATIONS
Must have and maintain a valid Colorado Driver’s License and complying Colorado Insurance.
US citizenship required.
Must pass state and/or national criminal background check annually.
Sworn as an agent of the Douglas County Clerk and Recorder’s Office to discharge duties conveyed by CRS 1-1-110; registered to vote in Colorado.
Must obtain Secretary of State Election Certification within 1 year from date of hire and maintain certification.
For more information on job functions, requirements and to apply please visit: https://douglasco.csod.com/ux/ats/careersite/5/home/requisition/3067?c=douglasco
Douglas County offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision.
For a more detailed overview please view the full Employee Benefit Guide.
#J-18808-Ljbffr