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Golfbusinessnetwork

Assistant Golf Professional

Golfbusinessnetwork, Florida, New York, United States

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JOB SUMMARY The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all members and guests.

EXPERIENCE Should have at least 2 years prior experience at a premier golf club, PGA Member preferred, and knowledge of Golf Shop Operations and inventories; experience with Jonas POS software a plus.

PRIMARY DUTIES

Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up

Assist in managing facility tournament operations including weekly events

Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales

Assist with golfer check‑in and fee collection; control and manage play

Assist with all opening and closing procedures

Conduct individual lessons and group clinics

Assist with all golf events and programs

Coordinate with and assist outside service staff to ensure the highest quality of service is achieved

Provide club repair and club fitting services to customers

Directly responsible for timely and consistently maintaining the club’s USGA Handicap System

Play golf with a variety of members in competitive and non‑competitive situations

Assist in planning and budgeting for the golf operations

Conduct oneself in a professional manner and always maintain a professional image

Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies

Assist in coordinating golf activities with other departments

KNOWLEDGE, SKILLS, AND TRAITS

Maintain PGA of America membership in good standing in an active classification

Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program

Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations

Fundamental supervisory practices and principles

Act as a role model by demonstrating the behavior and work ethic expected of all employees

Strong organizational, planning and prioritization skills

Self‑motivated with desire to promote and market

Service and customer focused attitude

Experienced in written and oral business communications

Remain up to date on customer relationship management tactics and strategies

Utilize the education and promotion resources of PGA

Experienced computer user including Microsoft Word and Excel, Jonas, ForeTees, GHIN, Golf Genius and Club Essentials. Proficient in other applications, i.e. email and internet

Maintain and promote a positive professional image within the community

Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends

Maintain a credible golf game and remain current on teaching innovations

Commit to always attempting to deliver “The Loxahatchee Experience” to our members and their guests

BENEFITS

Full Health Benefits

Retirement Benefits (401k Program)

Clothing Allowance

PGA Education Allowance

GBN Dues

Tournament Expense Allowance

Playing & Practicing Privileges

Staff Equipment Deals

PGA Dues

PTO

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