A technology-enabled assessment solutions provider is seeking a Director of Client Advocacy to elevate engagement strategies for high-volume clients. The ideal candidate will have extensive experience in account management and leadership of global teams. Responsibilities include directing client engagement strategies, enhancing service delivery workflows, and managing a team focused on client satisfaction. This position requires strong communication skills and a proactive mindset with an emphasis on client-first approaches. The role is remote but requires 30% travel.
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